Within our Westmead registered Home Care service, we commit to providing high-quality, patient care that enables clients to live safely and independently in the comfort of their home. We recognize that everyone has unique needs, and we work with each individual and their family to create a personal care plan that maximises their wellbeing and the quality of their life. Our professional and committed care staff offer an extended range of services designed to assist with everyday living, provide medical and clinical care, and ensure that each client feels safe, secure, and supported at all times.
We’re a close community, and we’re pleased to be able to provide the locals with the type of individualized, dependable, and flexible services that address the unique needs of the community. If you need assistance with your daily living, medical care, or even companions, we’re on call to serve you. We’re committed to making long-term relationships with clients so that they’re comfortable and assured with the type of care that we’re giving so that they’re allowed to just keep on living as active and healthily as possible.
Domestic Assistance
Our Domestic Help service is designed to help with the cleanliness and organization of your home environment. Our service helps with the cleaning, laundry, preparing meals, and organizing the home. We recognize that home upkeep becomes hard sometimes, especially for those with mobility issues or those with little time. Our employees are available to provide the helping hand and make your home a warm and comfortable home to reside in.
Personal care
We provide personal care with dignity and respect to bath, dress, groom, and toilet. Our carers learn to be observant towards the privacy and personal comfort requirements and work towards maintaining and honouring the desire for independence with safety and well-being.
Home and garden maintenance
We offer gardening and home upkeep so that the atmosphere inside your home gets properly maintained. Lawn mows, gardening, gutter cleaning, and basic home repairs are all part of the service. We attempt to make your home both inside and outside be properly managed so that your home becomes comfortable to live in.
Transport to Appointments
Booking appointments, whether medical or other, may be challenging for some. Our transportation service enables you to go for appointments without the stress, easily. We provide comfortable and secure transportation to and from medical appointments, social occasions, or other appointments that you must make, so you can maintain your health and wellbeing.
Social Programs and Day Programs
Socialization is essential to mental and emotional health. Our carers provide day programs and community outings that stimulate socialization as well as mental stimulation. Whether we’re attending events in the community, enjoying group activity, or just having a go at something that interests them, we ensure that all clients are socially involved and integrated as part of their community.
Post Hospital Care
Home recovery following hospitalization might be difficult, and the right care must be available at home. Our Hospital to Home service is designed to assist recovery at home. The service may include mobility aid, medication administration, wound dressings, and vital sign monitoring. We work to make the hospital to home process as comfortable as possible, with assistance provided during the recovery process.
Pet Health
We recognize that your pet is a valuable part of your family. Our pet sitting service is designed to give your pet the proper care, be it the feed, the walk, or the mere companionship. We offer this to you so you can rest assured that your pet is getting the care it deserves while you work on getting the care you deserve.
Case Management
Our case managers, who are highly trained, handle all the aspects of your care so that you are receiving the correct services on the right timeline. They work with you, your loved ones, and other medical professionals in order to make your care plan adequate and functional. Our case managers are your advocates and ensure that all the services are addressed seamlessly.
In addition to the normal services, we also offer specialist care services to meet more complicated care requirements. These specialist care services are provided by highly seasoned professionals who specialize in their field, and are designed to meet the specific medical or personal care requirements of the patient.
Nursing care
Our home nursing care services are provided for patients who require more severe medical care at home. Services provided include wound care, medication monitoring, and monitoring of chronic conditions. Our professional nurses work with physicians and other medical professionals to provide integrated care that promotes healing and health.
Respite care and Short-term care
Carers need the occasional break too, and we offer that with our Respite and Short-Term Care service. Our short-term care gives the main carers peace of mind with the knowledge that their relative remains in the right hands. For one day or two, or even several hours, we’re available to care for the individual and their family.
Palliative care
Our Palliative Services provide comfort and care to the life-limiting ill. We work towards managing pain and symptoms, so the patients live with as much dignity as possible and as comfort as their condition allows. Physical, emotional, and religious care is provided to clients and families by compassionate staff during this trying time.
Dementia care
Caring for someone with dementia requires specialist knowledge and understanding. Our carers are trained to specifically care for patients with dementia, ensuring that those with impaired thinking and memories are safe and well cared for within the home environment. We strive towards creating an active lifestyle and supporting day to day living, as well as fostering independence where we can.
Support for Complex Needs
We provide specialist care for those with high needs as a result of complicated medical conditions, for instance, medical and personal care. This covers care for those with multiple issues with their health, neurological disease, or other complicated care issues. Our staff work within a multi-disciplinary team setting to deal with all the issues, ranging from medical care right through to emotional care.
Overnight care and 24-hour care
Others require constant personal or medical care on a day-and-night basis. Our 24-Hour and Overnight Care ensures that someone will be available to provide the necessary care, day and night. For continuous care throughout the day or several hours during the nighttime, we’re available to help.
Medical care for health requirements
We offer medical care to residents with specific medical needs, wound care, and diabetes care, amongst other specialist clinical services. Our professional nurse teams and healthcare professionals are competent to offer quality clinical services so that all the medical needs are addressed in a prompt and professional way.
Independent Living
Our Independent Living services are created to allow individuals to live on their own but continue to get the support they need. We assist with activities of daily living but still keep as much independence as the individual wants. We strive to support the individual to be independent and be able to live life to their fullest potential.
Behaviour Support
We provide individual behaviour plans to assist those who need behaviour management assistance. Our individual behaviour plans are designed to decrease difficult behaviour and improve the quality of life in general. We work with the individual, the family, and other health workers to assist with responding to the unique needs of each individual with respect and with respectfulness.
Allied Health Services
We offer various allied health services including physiotherapy, occupational therapy, speech therapy, and more. They aim to improve physical function, mobility, and well-being. Our allied health staff work with clients to create plans that aid in rehabilitation as well as improve everyday living.
We are committed to providing the best quality of care to the Westmead community, ensuring that all the residents are provided with the care and attention that they deserve for their wellbeing. From the wide range of services that we provide, we are committed to making it possible for individuals to live as well as possible with their current issues.
Being a home care service registered with the Australian government; we recognize the importance of providing individualized, compassionate care in the comfort of your home. Our Westmead home care service has been designed to assist those who need assistance with daily living, recovery following an illness, or managing long-term medical conditions. We aim to provide the full range of home care services that meet the unique needs of each individual we care for.
We’re dedicated to giving quality care to the frail, the sick, and the injured that need recovery care at home, as well as the disabled requiring assistance with the daily living tasks of bathing, dressing, and grooming, or the home chores inside the home that include the light housekeeping, preparation of meals, and medication, we’re here to make the process easier on you and your loved one. Our aim is to assist those who need it to live independently and with a high-quality lifestyle, receiving the care that is needed in the home setting where they feel comfortable and secure.
At the Westmead site, we believe in the variety of services we provide. Our programs of home care are personalized, so that each person receives the appropriate level of care. Whether you require short-term care following surgery, care with management of a chronic condition, or ongoing care to stay at home, we engage with you and your family on a regular basis to create a plan of care that best fits your circumstance.
We also assist with medical appointments, shopping, and social outings, all promoting social interaction and emotional well-being. Physical and emotional care are also provided by our carers, and this has a tangible benefit to the quality of life for the clients we work with. In addition to everyday care, specialist services including dementia and palliative care are provided to clients who require more specialist care.
Through this individualized care, we aim to bring peace to the minds of our clients as well as their families. We realize that care has to be offered with respect, compassion, and courtesy at all times. Our clients are important to us, and we ensure that we make them feel secure, assisted, and treated with respect through incessant hard work.
Finding the proper home care provider makes all the difference in your or your loved one’s quality of life, and it’s a vital decision that you need to make with care. While searching for home care services in Westmead, consider the following factors to ensure that the provider you choose fits your unique needs and preferences.
One of the factors that you need to consider at the onset is the extent of care required. Home care services provided range from mere assistive care for daily living to more complicated medical care. Make sure that you get the service provider who has the capability to render the type of care that suits the individual based on his or her condition and way of life. For instance, in the case where you or your loved one has a chronic disease or is recovering from surgery, you may need a service provider who has specialty care, be it nursing care or rehabilitation service.
It’s also important to consider the philosophy of care that the provider has in place. Find a provider who concentrates on individualized plans of care because everyone has different desires and specific requirements. You need to make sure the provider has the intention to work with you to create an individualized plan for the optimum level of care. Openness and flexibility must be emphasized. The right provider has to be willing to hear your issues and modify the care plan, as needed, based on changing situations.
Experience must also be a factor when making a decision about a home care provider option. Most importantly, choose a provider with a proven track record for quality care. Experienced caregivers are able to handle anything that arises and are able to administer competent and compassionate care. In considering a provider, ask about the credentials, training, and experience that the caregivers share with special medical conditions.
In addition, consider the provider’s reputation in the local community as well. The one who has earned the respect of the families that he works for and the one who has a reputation for reliability and quality-oriented care is a big plus in the direction that you can trust him or her. Get testimonials, reviews, and ratings from the clients to learn about the reputation the provider has in the community.
Lastly, look at the logistical factors involved in the home care service, whether it exists, the cost, and whether the insurance covers the service. The ultimate provider has to fit your personal time and be honest about the price. You need to clearly understand the fees for the service that you require and ensure the provider fits your budget.
Lastly, the proper home care professional is securing the agency that shall provide the care for you or your loved one with utmost respect and care. We are aware that the decision might be overwhelming, but with the following, you are assured that the care that you or your loved one shall be receiving in Westmead shall meet all your requirements.
In the selection of a home carer in Westmead, we are the carer of preference because we specialize in the provision of professional, individualised care that is quality enough to leave a permanent mark on the lives of clients. We work under the instruction of a keen understanding of the individualised requirements of clients and the need to provide the necessary support to empower clients to live their lives to the maximum extent possible. The reasons why we are the best as your home carer are:
Adjustable
We acknowledge that everyone has unique needs, and we offer flexible care that suits your unique situation. Whether you require part-time or full-time care, we are able to modify the services to fit your lifestyle and availability. We acknowledge that situations change over the years, and we are always pleased to make the necessary adjustments to the care plan to ensure that you continue receiving the best quality care possible. Our flexible care ensures that you or your loved one receives the right care at the right moment in the comfort of your home.
Personal
Behind all that we do lies a commitment to individualized care. We make the extra effort to find out about each of your clients and their families so that we can create a care regime that reflects your habits, your hobbies, and your goals. Our home health aides are not only body care specialists; they’re compassionate friends who bring emotional comfort, companionship, and dignity to your life or your loved one’s life. It’s the personal touch that makes all the difference in the quality of the care that you or your loved one will be receiving, and it’s something that we’re extremely proud to offer.
Experienced
Having years of professional work in the home care industry, we possess caregivers with the necessary skill to provide a wide range of services, right from basic care to specialty care. Our caregivers are properly trained to handle most of the medical issues and issues in a professional as well as empathetic manner. From managing chronic diseases, the everyday living, to care following surgery, we possess the skill to attain maximum care outcomes. Our caregivers constantly remain updated with the latest care trends and upgrade their skill set to be able to provide maximum quality of care.
Facilitating
We are dedicated to making you or your loved one as independent as you possibly can be. Our philosophy focuses on maintaining control over your life and having the care that you need. We work with clients to meet their personal objectives, whether it’s regaining mobility, managing an illness, or even leading a more rewarding life. Our caregivers provide the care that enables confidence, independence, and autonomy, which means a better quality of life all-around.
By selecting us, you’re selecting an agency that is dedicated to your welfare and committed to making sure that you get the best care in your own home. With our flexible, personal, professional, and empowering service, you can rest assured that you or the person who cares about you will be in safe, caring hands.
Our service has at its heart professional and committed home carers who work hard to provide the quality we aspire to achieve. We personally select each member of staff to ensure that they embody the respect, care, and professionalism that we hold dear. We appreciate that the quality that we provide depends on the carers that work with us. Therefore, we commit to providing ongoing training, ongoing professional development, and assistance to all staff so that we are enabled to meet the differing needs of the person that we work with.
Our carers are properly trained to provide a wide range of services that include the personal care assistance as well as the assistance with the activities of daily living. They are trained to deal with those who have complicated medical conditions, including those with chronic diseases, mobility issues, dementia, and mental illnesses. Most importantly, the carers appreciate the importance of having a comfortable and mutual respect rapport with the clients, and each individual is treated with respect, receiving the emotional care that most clients will need.
All carers, including referees and criminal records, have been thoroughly background-checked, to ensure your peace of mind knowing your loved ones are in the hands of competent, fully vetted carers. We take pride in finding carers to work with clients based on individual need, interest, and personality to ensure a balanced, functional carer-client relationship.
Our carers not only perform everyday tasks, but we also bring companionship, so that the clients do not become lonely and withdrawn but fully integrated and engaged in their community life. We value the value that mental health has, and the carers consciously foster activities that bring meaning and enjoyment to everyday life.
In paying for home care services, one has various alternatives based on their situation. We guide you through the various alternatives so that you may be in a position to get the maximum quality service that you can pay for. The funding of the home care services has two major categories: government and non-government financing.
Home Care Packages (HCP)
Home Care Packages are a government scheme that ensures the Australian elderly live at home safely and with comfort. The packages provide a range of services including personal, nursing, domestic, and respite care. The patients who are eligible are provided with the packages through My Aged Care, and the payments are based on the type of care needed that ranges from level 1 to level 4. Home Care Packages are an ideal option for those who require constant care to live safely and with comfort at home.
We assist with the application for the Home Care Packages and work through the system with you so that you get the services and support you need. We work with My Aged Care and with the service providers to ensure your package runs efficiently and that you’re receiving the optimum care for your unique circumstances.
NDIS (National Disability Insurance Scheme)
The NDIS is an Australian Commonwealth government scheme providing finance for individuals with permanent and severe disability. NDIS supports the participants to be funded for a variety of various kinds of attendant care, therapy, and assistance for everyday life activities. We collaborate with NDIS participants to make their chosen services available, so that they live independently with dignity. Our services can be tailored to assist NDIS participants’ individual goals, and we assist in the preparation and enactment of their plans for the optimum results.
Private home care
We offer private home care to those who are not eligible for government-sponsored funding or prefer to pay for their care personally. This allows you more control and flexibility in the type and extent of care that you desire to be provided. Private home care allows you to choose the type of services that best fit your desires and preferences without the constraints that come with government financing. Our private home care service is fully individualized to your unique requirements, whether sporadic assistance with daily activity or continued care.
Private home care also allows for the earlier availability of services, without the waitlists associated with government-sponsored programs. We provide a wide range of services on an optional payment basis, giving you the flexibility to modify your care plan as your needs evolve.
If you, or a family member, are thinking about home care, the following step couldn’t be easier. Our workers are on hand to guide you through all parts of the process, from learning about the source of finance through to receiving the right care services to meet your personal needs.
0481 046 820
