At our registered home care services in Epping, our mission is to provide high-quality and compassionate care that allows individuals to remain independent and receive the care they need. We realize that each person has his/her own unique set of needs and that we have to customize our services to provide comfort, security, and happiness to your home.
Our team of highly trained and seasoned professionals is committed to offering broad spectrums of services with the objective of fostering health, dignity, and well-being. Whether the requirement is assistance with activities of daily living, companionship, or complex medical care, we ensure that our clients are given the best care possible in a manner that respects their individuality.
Aging and disability need not get in the way of living life to the fullest. We are here with practical and emotional support through our services so you and your loved ones are empowered, safe and secure and supported every step of the way. We have trained professionals to assist you in so many different ways, from routine visitations to around-the-clock care and crisis intervention.
By registering as a provider with us, we maintain the best standards of care and bring all our services into conformity with industry rules and regulations. We work towards making the life of our care users better and fostering independence and choice for them. Whether it is assistance with housekeeping or clinical care, our complete set of services in Epping allows you and your loved one to have the best life within their home.
Domestic Assistance
A clean and sanitary home is essential for comfort and health and our Epping domestic care services are planned to enable individuals to maintain their homes clean and operational. We assist with domestic cleaning, laundry, meal preparation, and domestic housework to ensure their homes are comfortable and secure. Our caregivers are trained to identify an individual’s particular needs and administer personalized services based on their interests and needs to enable them to live more conveniently and comfortably at home.
Personal Care
Personal care services also provide for the assistance with activities of daily living (ADLs) of bathing, dressing, personal grooming, toileting, and mobility. We ensure our caregivers receive training in recognizing the personal nature of such activities and being as considerate as possible regarding respect, dignity, and privacy when interacting with each client. We allow our clients to maintain personal cleanliness, self-worth, and independence through our services and feel their best each day.
Home and Garden Maintenance
Home and garden maintenance is one of the most essential elements of safe, clean, and comfortable living. We are capable of assisting with work such as gardening, mowing the lawn, gutter cleaning, and minor repairs. Whether it’s outdoor maintenance work or ensuring the inside of your home is secure, we provide tailored services that are efficient and reliable so you can feel comfortable and secure in your home.
Transportation to appointments
Transport for appointments to and from is often challenging for most people. We offer transport services to help transport individuals to medical appointments, social events, and other activities of need. We have secure transport services that ensure easy movement of individuals to necessary appointments without any fear. Whether for doctor visit, dentist visit, or for any social event, our transport services are committed to making it easy for people to be independent and be part of society.
Day programs and social activities
Mental and emotional health demand activity and engagement. We offer many day programs and social events to help maintain our clients mentally activated and socially involved. We will help our clients participate in local programs, events, and activities where they may meet new people and develop as individuals. These services not only provide companionship but also the potential to maintain cognitive ability and emotional health.
Post-hospital care
Most individuals upon hospital discharge require additional care to recover at home. We provide our post-hospital care services so that the client receives the required care during the recovery process. It may be for personal care, mobility, medication management, and household chores. We work closely with the health care staff to provide the right amount of care to enable safe and comfortable recovery.
Pet Care
To most of our pet owners, the animal is part of everyday life. We offer our pet services to assist with feeding their animals, walking their animals, and general animal care so their animals do not suffer while the client focuses on their health and recovery. We respect the role of animals in our customers’ lives and offer services that promote animal-to-owner bonding.
Case management
The case management services aim to provide to customers coordinated care and ensure that their health care, personal care, and social needs are comprehensively addressed. There will be a dedicated case manager for the client and their family as well as for medical practitioners. A tailored care plan for each client with regard to all aspects of their well-being shall be developed. The service facilitates the management of complex care needs and also allows for the customer to receive optimal care according to their unique circumstances.
Nurse Care
Epping skilled nursing services are formulated to meet the medical needs of those with chronic illness, post-op recovery, as well as complex medical conditions. We provide our registered nurses for the purpose of offering unique services such as wound management, medication management, and vital sign checks to enable professional management of all the health factors of one at home.
Respite Care and Short-term Care
Respite care provides the relief families caring for their loved one so desperately require with the comfort of knowing their loved one is being well looked after. Respite care services provide short-term care for our clients within their homely environments so that families are confident their loved one is safe in capable hands. We give families continuity of care and peace of mind for several hours or days.
Palliative Care
The focus of palliative care is to provide comfort and dignity to those with life-limiting illnesses. We provide supportive care with compassion to manage symptoms and pain relief as well as comfort and emotional relief. We work with families to make individuals comfortable and supported with the ultimate goal of improving the quality of their life during this trying time.
Dementia Care
We are dementia experts and provide one-to-one care for those with Alzheimer’s or any other dementia illness. We train our staff to manage the unique issues that accompany dementia and provide supportive ways of allowing people to maintain independence for as long as they can. We work towards making them feel safe and secure in their environment and manage their behaviour while ensuring that individuals are treated with respect and dignity.
High Support for Complex Care Needs
For individuals with high needs, full care is offered that covers the medical, physical, and emotional aspects of everyday living. We work closely with health professionals to ensure complex care needs such as chronic illness and disability are addressed completely and professionally.
Overnight Care
Night care provides the client with the comfort of knowing one is not alone at night when caregivers are not around. Overnight care aims to make one feel secure, assist with personal care needs, mobility issues, and security through the night.
24-hour Care
For our customers with complex or intensive care needs, we provide 24-hour care to enable them to be attended to around the clock. They have our staff at their disposal to assist them with all aspects of daily living, including personal care and medical care, to ensure that they are adequately taken care of at all times.
Medical Care for Healthcare Needs
Our health care services consist of professional care for medical ailments such as wound care, diabetes management, and chronic condition management. We offer professional medical care through our professional nurses with all health ailments being monitored and treated from the comfort of one’s home.
Independent Living
We enable independent living through our supportive services that allow individuals to remain at home with their independence and maintain their dignity. We provide services that are personalized to allow individuals to live independently but with the appropriate care that they need to carry out daily living activities, personal care, and manage health.
Behaviour Support
We provide behaviour assistance to such individuals who are experiencing challenges in managing their challenging behaviour. Through positive behaviour intervention and strategies, we attempt to enhance the quality of life and outcomes of individuals with challenging behaviour.
Allied Health Services
Allied health intervention such as occupational therapy, physiotherapy, and speech therapy is offered to facilitate the health and functional potential of our care recipients. Allied health staff work with our clients to maximise mobility and strength and to communicate better and maintain overall health.
A licensed home care provider like us is pleased to provide our full scope of services throughout the Epping area so that the citizens of this vibrant community may remain in their home of choice, with comfort and with dignity, independently. Home care is ideal for individuals who need help with daily living activities, medical care, and companionship but do not wish to reside anywhere but at home. We adapt our services to meet the unique needs of the client with assistance that varies from personal care to household chores so our customers are capable of living independently.
Our staff are dedicated to the provision of high-quality, empathetic care that upholds the individual’s dignity. Whether you live in Western, Eastern, Southern, or Northern Epping, we provide bespoke care plans to ensure the unique needs of our customers are addressed. We are aware that the needs of each individual are not the same, and hence our services are tailored to provide flexibility in the delivery of a person-centered method that may adapt as circumstances evolve.
We are committed to being a trusted provider in Epping with our focus on offering personalized care of the best quality to each client according to their unique needs. Whether you require assistance with mobility issues, medication management, or simply companionship, we are here to assist you every step of the way.
Selecting the right home care provider is an important decision that can significantly impact the health of the individual in need of the care as well as their families. Ensure you find one who can meet your individual needs, be it the activity of daily living care, medical care, or companionship.
When choosing a home care provider, what you need to search for is experience, flexibility, and personalized way of caring. What you desire is one who hears you out, understands what you need, and offers services which can be tailored to your liking. What you also need is one who employs skilled and trained caregivers and is dedicated to delivering the best in caregiving.
In summary, what the message is saying is that the appropriate home care provider should allow you to remain as independent as is appropriate with the comfort of knowing that you are receiving professional care from one single dedicated and caring team. You have peace of mind knowing you or your loved one are in capable hands with the appropriate provider.
We are
Flexible – We also realize that life is full of surprises and that the requirements of care can alter over time. That is why we provide flexible care plans that can be modified as and when required. Whether it is short-term care to recuperate from illness or long-term chronic illness care, we can adjust our services as per your requirements.
Personal – We believe care should be as unique as the individual it’s for. We tailor our services to each client’s unique needs, wishes, and lifestyle. We learn about you and work with you to create a care plan that supports you in reaching your goals and maximizing your well-being.
Experienced – With years of home care experience behind us, we can provide each of our clients with the benefit of our training and experience. We have highly skilled and trained caregivers for each of the many different types of needs – personal to medical care – that there are for you or your loved one to provide them with the best care they can receive.
Empowering – We have established our home care strategy with the express purpose of empowering individuals to live safely and confidently in their own homes. We provide the care required to maintain dignity and independence so that our customers can live their lives as they wish with the assurance of knowing they have their care team behind them.
Since we are registered home carers, we know that the most vital element of any successful care service is the calibre of carers. We have professional staff as our home carers who are not only highly trained but also dedicated to delivering the care. They are carefully selected for their professional expertise and proficiency as well as for their commitment to delivering the best-quality care to the people in need of assistance with daily living.
All our carers are thoroughly screened as part of our strict recruitment process to ensure our high standards of care. This includes background checks, interviews, and training in patient care, communication, and security. We work to ensure the right carer goes to the right individual, and our staff members will take the time to learn about all of our clients. This allows us to provide tailored care plans that are individualized around the needs, wishes, and goals of each person.
Our carers are trained to assist with many of the daily living activities including personal care, medication management, meal preparation and cooking, cleaning the house, and companionship. They are also capable of offering specialist care like dementia care, palliative care, and post-operative care. Based on the degree of care required, our carers are committed to offering the degree of care required to promote the well-being of the individuals they are caring for.
In addition to this, we also respect the emotional well-being of our clients. Home care recipients are easily at risk of isolation and loneliness, and our carers are trained to not only give practical help but emotional companionship as well. We also appreciate the importance of companionship as our staff members do, and we encourage our carers to chat with their recipients as well as engage in activities with them.
To us, home care is not something we treat as a task-based activity that we carry out—to us it is about trusting and building good working relationships. We encourage our carers to have effective and honest communication with our clients and their families so that everybody is part of the care process. That way, we can adapt care plans as and when the circumstances require it and our clients receive the most suitable care.
The financing of home care has numerous government as well as private options. Funding avenues must be comprehended so that the care is accessed without placing it beyond one’s budget.
Home Care Packages
Home Care Packages is the federally funded scheme that supports older Australians who wish to remain living at home but need assistance with daily living activities. Home Care Packages provide many different levels of care services including personal care, domestic assistance, and allied health services like physiotherapy or occupational therapy.
Home Care Packages are subsidized at four levels of care: Level 1 (low care) through to Level 4 (high care). An assessment is carried out by an aged care assessor to decide one’s level of funding. After one has been deemed eligible for funding, one’s funds are released and one may have one’s required services delivered through a registered home care provider.
There is also flexibility in the Home Care Package because one has the option to choose which services they need and tailor the care to fit their unique circumstances. Bear in mind that even with subsidization of most of the cost through government funding, recipients may have to contribute part of the cost depending on their income and assets.
NDIS
The National Disability Insurance Scheme is the federally funded scheme for people with disability. NDIS funding can be applied for to receive home care services according to one’s need. NDIS funding can be applied for to pay for numerous services including help for daily living activities, personal care assistance, therapy, and transportation.
NDIS funding is also individual plan-based and recipients have the option of using their support coordinator to design a care plan that is centered around their goals and wishes. NDIS is intended to ensure more flexibility and tailored care so that people with disabilities have the ability to live more independently.
Private Home
Care Private home care is for individuals who are not eligible for government care or who would like to get more tailored care. Private home care allows individuals to pay for care services independently. Private home care provides greater flexibility in service choice and individuals can get care at any time regardless of disability and age.
Private home care varies from assistance with daily living such as housekeeping and meal prep to more advanced care such as respite care, palliative care, or dementia care. Perhaps one of the most appealing aspects of private home care is being in the position to choose the specific services best suited to the individual’s needs and desires.
When you make the decision for home care for you or your loved one, the second part is simple—call and start talking with a registered home care provider. This is the step-by-step process to follow: