At the very centre of our purpose is a commitment to delivering quality and caring in-home care in Chatswood. We treat each individual as an independent entity with his/her own requirements, tastes, and objectives. Our extensive range of in-home care services is designed to allow people to maintain their autonomy, dignity, and quality of life while comfortably residing in the security of their homes. Through our team of seasoned, professional people, we deliver tailored care options centred on your peace of mind and well-being.
We provide our care to a diverse range of clients, including the elderly, the disabled, those recovering from illness or surgery, and many others. We consult with our clients and their families in order to implement customized care programs tailored to the clients’ personal requirements and lifestyles. Whatever your requirement may be, whether it is assistance with the activities of daily living, medical care, or the presence of a person for company, our Chatswood home care is at your side at each stage.
We’re committed to providing a respectful and caring atmosphere, allowing our clients to be treated with respect. Our care approach is more than physical wellbeing, however – it includes emotional wellbeing too, as well as social interaction. Through our reliable, adaptable, and professional care options, you and your relatives can have peace of mind in the knowledge you’re in the hands of caring professionals.
We are an accredited in-home care company in Chatswood with a commitment to providing professional, high-quality, and caring care for people in need of daily living assistance. Our goal is to maintain the autonomy of our clients, their dignity, and allow them to live at ease in their homes while still receiving the care that they require.
We are a multicultural society in Chatswood with a multicultural population with diverse care requirements. We can help if your relative or you need assistance with medication management, personal care, housework, companionship, or higher-level nursing care. We customize each care plan for the particular care requirement of each client in order to be able to care for them while maintaining their autonomy and dignity.
We provide our in-home care to the outer suburbs of Chatswood, through the busy business and shopping areas to the surrounding quieter suburban areas. Whether you’re in any part of the area, our trained caregivers can deliver in-home care in the most suitable manner for your life, your way, your culture.
The selection of the right home care provider is an important decision that affects both the family and the client. The most preferable provider should offer flexible, professional, and personalized care that is founded on the client’s needs. Some of the determinants when selecting a home care service include the provider’s experience, the services they offer, and if they can deliver culturally relevant care.
We believe that home care should allow people to maintain their independent living with the assistance they require. Our care planning is designed to enhance the welfare of our clients whether it is short term or long-term care.
We are different from other home care providers in that we are:
Adjustable
Our care facilities are adjustable to suit varying demands. Whether you require limited care for a short period each week or complete care, we can modify our care to suit your changing demands.
Personal
We respect each client for his or her uniqueness and take the time to create care plans with respect for personal preference, medical requirement, and cultural history. Our caregiver’s bond with clients, treating them with respect and reassurance.
Veteran
We have years of home care experience, so we know the issues confronting individuals and families. We have trained care professionals with the capacity to handle a broad spectrum of care needs, from personal care through to dementia care, including mobility support.
Empowering
We wish to allow our clients to remain independent when deciding how their care is arranged. We wish to provide care which enhances their quality of life while still allowing them to maintain control of their day to day lives.
At the forefront of our Chatswood operations is our team of committed home carers. We realize that in order to be cared for at home, you require trust, compassion, as well as professionalism. Thus, we select our home care professionals with great care and train them in order to deliver the highest quality care to our clients.
All of our carers are qualified and experienced, yet also committed to providing person-centred care. We conduct extensive background checks, referral checks, and continuous training to ensure our carers surpass industry standards. Our workers are multicultural, so we are able to cater to the cultural diversity and language demands of the Chatswood area. Our carers will work towards enhancing your quality of life while maintaining your autonomy whether you require assistance with daily living, companionship, or specialist care.
We match clients with carers most suited to their care requirements and personal preferences. Individual matching results in strong, trusting relationships and encourages continued, reliable care. Our carers are trained to offer a wide range of care, including personal care, medication administration, mobility, meal preparation, and domestic chores. Specialist care is also available for those with dementia, disability, or long-term conditions.
At the centre of our work is communication. Carers collaborate with clients, their families, and other healthcare professionals in developing and revising care planning when the needs shift. By selecting us, you are opting for a team committed to dignity, compassion, and professional excellence in the provision of care in the home.
Home care funding options can be confusing to sort through, yet knowledge of the options can secure you the care you require. Whether you qualify for government-funded care or prefer to have privately funded in-home care assistance, there are various options in Chatswood to suit your personal situation.
Government-funded options
Home Care Packages (HCP)
Home Care Packages is a government-funded program providing long-term care to older people in Australia who wish to live at home. The packages are tailored to the personal care requirements of each person and are divided into four levels in accordance with the amount of care required:
The money can be spent for various types of care such as domestic care, social care, transport, clinical care, and personal care. The eligibility is determined through an assessment by the Aged Care Assessment Team (ACAT).
National Disability Insurance Scheme (NDIS)
NDIS pays for people with a permanent significant impairment under the age of 65. The plan pays for enhancing independence as well as the quality of life if the person qualifies. The payment may cover personal care, community participation, and therapies. The participants with the care providers come up with a plan which is customized depending on the objectives and requirements of the person.
Non-Government Funded Options
Private in-home care
Private in-home care is an excellent option for those who fall outside the government funding eligibility criteria or require urgent care with no waiting lists. You can customize the type of care and its frequency as per your needs through private in-home care. Personal care, respite care, palliative care, and post-hospital care are just a few among the various care options offered.
It offers greater flexibility, faster start-up times, and greater choice in care. It is particularly beneficial for clients who have a high-level, bespoke care requirement or short-term care until packages can be arranged through the government.
If you’re looking at home care in Chatswood, the process is easy to start. We’ll work with you throughout the process and help you through the decision-making process for your care.
Contact Us for Your First Consultation
Call us to discuss your care requirements. During the consultation, we hear about your needs, your preferences, and your objectives. This allows us to recommend the most suitable services and sources of funding.
Assessment and Care Planning
If you qualify for government-funded care, we will take you through the assessment. Your assessment for Home Care Packages will be an ACAT (Aged Care Assessment Team) assessment. The NDIS participants will be assessed individually. If you prefer private care, we can start planning your care immediately.
Tailored Care Plan Development
Once your funding is in place or if you choose private care, we work with you in creating a customized plan of care. The plan specifies the care you will receive, your desired schedule, and personal needs.
Start Receiving Care
We take great care to match you with the most appropriate carer and initiate care. Our staff are always available to assist you, oversee your care, and make changes as your care evolves differently.
Sustained Assistance and Regular
We subscribe to open communication. Our team will be in regular communication with you and your family to ensure your care is always centred on your objectives. We’re committed to providing caring, professional care which evolves with your changing needs.
The first step towards care at home can be a turning point in your life. Let us take you through your options and deliver the care you require in the convenience of your own home.