Our long-term aim, permeating all that we achieve, is to provide quality, professional home care to the Rockdale community in order that individuals are able to remain in the comfort and security of their own home. Being a registered service, we are committed to providing a wide range of services aimed at meeting the specific care requirements of the individual client. From assistance with everyday living to personal care, specialist medical care, we ensure that all services are focused on facilitating independence, dignity, and quality of life.
Having the comfort of their own home, with the autonomy to be themselves, has the power to be where happiness resides, especially as the need to adjust circumstances over the years arises. Our staff aims to provide individualized care plans that cover all the care and upkeep through transport and socialization for the residents of Rockdale. We work towards making all clients feel comfortable, dignified, and supported in all facets of their day to day lives.
We recognize the importance of maintaining the quality of life when giving care. For that reason, we take a holistic home care vision to ensure that the services we offer are not only meeting the functional requirements of the individual but also their social, emotional, and psychological life. Focused on quality and continuity, we work with clients and their families to create individualized care plans that reflect their preferences, goals, and habits.
Long- or short-term care, we’re committed to making life easier, safer, and more comfortable for those who need it most. From the everyday chores right on through to the more involved health care, staff are trained to be able to offer caring, professional care to assist individuals in living as independently and as comfortably as possible.
All the services offered by us are planned to make sure that all the clients in Rockdale are given the necessary care and assistance to live happily and comfortably at home.
We are pleased to be able to offer a range of flexible and individualized home care services to the residents of Rockdale. We also appreciate that each individual has unique needs, and we attempt to offer services that are tailored to the unique situation surrounding each client. If you need a solution that lasts the long term or the short term, we are committed to helping you or your loved one live independently and with comfort in the comfort and familiarity of the home setting.
Our range of services runs the gamut from basic to more advanced care. For those who need assistance with daily life, including personal care, food preparation, and light housekeeping, we provide care that supports a high quality of life. For those who live with chronic disease or need to recover from illness or surgery, we offer more advanced care services, including mobility assistance, medication management, and rehabilitation care.
We value continuity and stability in care, and we go the distance to match up clients with their suitable caregivers. While we thoroughly vet caregivers on credentials, we also look for their ability to form trusting relationships with clients. We work to provide everyone with care that promotes health, dignity, and independence.
Our services are completely adapted to your needs. Whether you need a few hours per week or constant care, we can develop a package that suits your needs and availability. Being a registered provider, we maintain all the standards necessary, providing the utmost quality of care at all times.
We recognize, at Rockdale, that home care isn’t exclusively about physical care. Emotional wellbeing is also important, and we work hard to foster clients’ wellbeing in all its forms. Our carers offer the comfort of companionship, conversation, and ensure that all clients feel valued and cared for.
We also work in collaboration with the families to ensure that the care plan reflects the wishes and preferences of the client and their families’ as much as possible. We ensure that families are able to be assured that their loved ones are being cared for by a reliable organisation that cares for their loved ones as much as their own family would.
Irrespective of your need, our Rockdale home care service delivers a professional, reliable, and compassionate type of care that allows individuals to remain living in the comfort of their home.
In making the right home care provider, you must find one who knows your unique needs and gives your personal care services. At our registered home care service, we appreciate that for the majority of the people and families, selecting the care provider may be a challenging decision. However, through the right consideration and thinking, you may choose the right decision that enhances your loved one’s health and enhances their quality life.
Start with evaluating the individualized need of the individual in need of care. Are they recovering from surgery or experiencing a chronic condition? Do they need assistance with everyday living, e.g., dressing, bathing, and eating? Knowing these needs will make it easier to determine the type of care that must be provided. An agency that has a wide range of services, including personal care through to higher-level health care, would be most suitable, as it has the ability to provide integrated care that responds to changing needs over the years.
It should also be considered that the qualification and level of experience of the carers be analysed. Hire a registered carer with well-trained and veteran staff. Our carers are technically competent in the provision of care, competent indeed, but also compassionate and empathetic, considering each client’s emotional and psychological wellbeing in the process. The ideal carer should be observant, patient, and perceptive to the client’s condition, noticing even the slightest changes.
The other main factor is flexibility. As your care becomes more altered, having a provider who can adjust the care plan in accordance is essential. If you require more intense care for a particular period or continuous care, a flexible provider makes sure that the care plan is always in sync with your needs at all times.
It’s also crucial that the reputation of the provider in the community be considered. Find a home care service that has a good track record of satisfied clients and good reviews. We are always pleased with the trust clients show towards us, and we constantly ensure open communications with clients and families as a top priority so that the care offered surpasses expectations.
Finally, ensure that the provider is fully compliant with all the regulations and licences. This ensures that you’re with a professional and legitimate service that prides itself on having high standards of care. At our home care, we are fully compliant with all the regulation standards and committed to providing quality care that’s safe, respectful, and compassionate.
Determining the home care provider that suits you best is a significant decision, and we’re dedicated to assisting you in making it. At Open Arms, we’re committed to providing individualized, professional care, and aim to be the provider you select who provides the care, professionalisms, and flexibility that you require.
Choosing the right home care provider is an important decision, and we believe that we are different in the sense that we are committed to delivering the best quality care to the residents of Rockdale. The following are the reasons why you should choose us as your home care service:
We are adaptable
Life is unpredictable, and care requirements change on a whim. For that reason, we’re happy to be a home care service that is flexible enough to accommodate your life. If you need care on a one-off or regular basis, we customise our services to meet your lifestyle. Our carers fit your lifestyle, providing as much or as little support as needed on your terms. If you need a few special jobs on a weekly basis or need a more substantial care package, we tailor your situation and make your care comfortable and convenient to you.
We are personal
We’re committed to providing individualised care that treats you as a person, not a number. Everyone who becomes a client with us differs, and we listen to your individualised needs, wishes, and aspirations. Our carers develop close relationships with clients, and carer contact isn’t just about functional care, but emotional as well. We don’t just provide body care but seek to establish warmth, trust, and companionship.
We are competent
Having years of home care under their belt, we possess highly trained staff with a wide range of services to offer. Our caregivers are properly trained and updated on up-to-date care methods and procedures. From personal care, medication, or rehabilitation, we bring expertise and professionalism to all aspects of care. Having years of home care, we are able to handle complex care issues and create solutions that result in concrete progress in the lives of clients.
We Are Empowering
We seek to enable individuals to live their lives with independence and self-dignity. We feel that everyone deserves the opportunity to maintain their autonomy, and we work with clients to create a care plan that promotes self-reliance. Our caregivers provide you with assistance with your daily life but also with helping you remain as self-reliant as possible. We are committed to making you self-assured and assisting you in achieving your personal goals, whether that be restoring mobility, maintaining health, or simply enjoying everyday functions with more comfort.
By choosing us, you are choosing a provider who genuinely cares about you and your well-being. We commit to giving the best quality care in Rockdale, with you at the centre, and with the ultimate goal being to improve your quality of life.
We are extremely pleased with the professional home carers who form the backbone of the services we offer as a registered home care service in Rockdale. Not only are carers who work for us professional, but kind and caring individuals who are committed to enhancing the lives of those in their care. We appreciate that the selection of a carer for yourself or a member of your family is a personal decision, and that is why we place as much importance on professional skill as on emotional understanding during the selection process.
Our home carers are professionally trained and accredited to ensure we maintain the best possible standards of care. Many years of personal, clinical, and domestic care service delivery are offered by the majority of them. They are trained in personal care, medication, mobility care, and dementia care, to name a few, to ensure we cover many different kinds of care. Our carers also get ongoing updates through regular training to ensure that we are always up to speed with modern home care techniques, so that the quality of our service remains high standard.
Each carer is one-to-one matched with the individuals that they work with, based on the client’s need, interest, and personality. Not only does one-to-one matching enable the enablement of a comfortable and dignified setting, but also the building of close relationships to be formed with carers and clients. We feel that the heart of quality care lies with trust, and we work towards building and maintaining that with each individual that we work with.
In addition to their abilities and qualifications, all our carers are also known to be caring and friendly. They extend beyond the physical; we also ensure that they are focused on providing emotional care, whether that be a cuppa and the chance for a nice matter or the assistance to get out for an appointment. Our home carers also recognize that maintaining dignity and independence are the priorities, and work hard to enable their clients to live fulfilling lives in the comfort of their own home.
We discover that the relationship that exists between the carer and the client should be based on respect, understanding, and communication. In the provision of carers who are not only competent but also caring, we ensure that everyone receives the maximum care in Rockdale.
We understand that navigating the array of home care funding options can be complex, and we are here to guide you every step of the way. Regardless of your eligibility for government-funded care or whether you opt for a private arrangement, there are options available to help you access the care and support you need.
Home Care Packages
Home Care Packages are subsidized government programs that provide frail older Australians with the opportunity to live in their own home as long as possible with the necessary care. The packages are available in four levels that vary based on the individual’s need, ranging through basic to more higher levels of care.
Home Care Packages are largely funded by the government, with the client paying as much as their budget allows. The package may cover a wide variety of services such as personal care, nursing, domestic assistance, allied health, and more. We assist with the application so that you may achieve the quality level of care that you need.
NDIS
The National Disability Scheme finances the person with disability with the finance that enables the receiving of the care necessary to live on their own. If you happen to be disabled but eligible for the NDIS, the finance that you are entitled to spend can be directed towards home care services that include personal care, daily living, and mobility or communications assistance.
We specialize in guiding clients through the NDIS process, through application to the creation of individual plans. We work to ensure that the services that we provide fit your plans and that you are receiving the highest quality care.
Private home care
Private home care remains an ideal option for those who do not prefer to rely on government grants or do not meet the eligibility criteria for government grants. In private home care, more flexibility exists in the type and frequency of the services provided.
Private home care covers an expansive spectrum ranging from personal, house, nursing care, to companionship. Since payment goes directly to the individual or family, it also has a more customized care plan that suits one’s specific needs and desires. Additionally, it gives more flexibility in the type, duration, and frequency of care rendered.
No matter whether you need short-term or long-term care, private home care becomes an affordable opportunity for those who prefer to live at home but need to avail themselves of personal care.
Taking the next step towards securing home care services for yourself or your loved one might be overwhelming, but we’re committed to making it easier for you. Whether you’re considering government-sponsored or private care, we’re able to guide you through your choices with ease and assurance.
The first thing that we do is work through your needs. We work with you to determine the care level that you need and prepare you for the services that you’re eligible for. If you happen to be eligible for government subsidy, we’re able to assist with the application for the NDIS or the Home Care Packages and prepare all the documents that you might need.
We will work with you to develop a home care solution that suits your individual requirements, and we will then show you one of our friendly and professional carers, ensuring that you are comfortable with your carer and that you’re supported throughout the process.
We shall arrange a home visit, where we come to your home and assess your setting. This allows us to develop a care package that fits in with your life and accommodates your habits and routines. We are committed to providing care that helps you remain safe and secure but also live independently.
Finally, when we create your care plan, we ensure that you’re accompanied by contact at regular intervals and ongoing care with your carer, with adjustments as required along the way. At every step, we’re always on hand to guide and assist you, so that you’re receiving the optimum quality care that suits you best.