As a registered home care provider at Pennant Hills, we are dedicated to providing comprehensive, empathetic, and individualized care to people who prefer to remain at home. Our services cater to the needs of people of all ages by preserving the independence, dignity, and wellbeing of the people, especially when they need assistance with the activities of everyday life, complex medical care, or social and emotional assistance.
Our home care services are flexible and individualized to cater to the specific needs of every client in order to offer them appropriate care. We recognize the importance of being able to remain at home, and thus we work together with the families and the clients to develop a care plan taking into account lifestyle, personal preferences, and medical needs.
Behind our services lies the ambition to improve quality of life, safety, and comfort for customers. Our carers, nurses, and allied healthcare professionals are highly trained and qualified, and they are passionate about providing the finest care so customers can remain independent for as many years as they possibly can be while remaining safe and comfortable.
Whether you require assistance with activities for everyday life, special care, or recovery after illness or hospital stays, we have an array of services to assist you in terms that are uniquely yours. With an eye toward whole-person care, we work to achieve physical, emotional, and social well-being, creating an integrated care experience.
Pennant Hills home care services are focused towards the care and assistance of people who need assistance with everyday life so that they are able to remain at home. We offer our services to the entire Pennant Hills district, covering all the suburbs like Western Pennant Hills, Northern Pennant Hills, Eastern Pennant Hills, and Southern Pennant Hills. With our empathetic and customised services, we work towards enhancing the life of people who need extra care due to sickness, disability, or old age.
Every individual is different, so we tailor our services to the specific needs and wants of each client. Whether you need personal care, companionship, reminders for medications, or light house cleaning, our professional caregivers stand at the ready to provide the specific care you need.
Our care staff are dedicated to delivering the highest standard of care beyond wellbeing and safety, it promotes independence. We recognize the importance of maintaining routines and surroundings familiar to the individual, and we strive to offer services that enable people to remain maximally independent. Pennant Hills home care is not offering an undertaking; it is forming friendship and the care to facilitate people to live the life they want to.
Selecting the right home care provider is an important choice that can make all the difference to the quality of life. You need to work with someone who understands what you need and can tailor the care plan to cater to your physical and emotional needs. Whether it is temporary care or ongoing care, the right home care provider should be able to provide flexible, individualized services that help you remain comfortable and independent at home.
When selecting a home care provider, consider the services offered, the experience and qualifications of the caregivers, and the provider’s reputation in the community. A legitimate provider will spend the necessary time with you, listening to what you need, assessing the circumstances, and creating a plan for care that addresses the specific needs presented.
It’s also ideal to be comfortable with the caregiver who’ll be coming to your residence. There should be open communication and trust if the caregiving experience is to be successful. Your comfort, safety, and overall well being should be the concern for the right provider, who’ll offer you the type of caring environment in which you can blossom.
We are
Flexible – We acknowledge the different needs for every individual client, and we offer flexible home care that can be adapted to fit the specific circumstances. Whether you need care for the short term or ongoing care, we can make our care flexible to the needs and lifestyle you lead. We work with you to make the care plan adaptive to the variations in your condition or needs.
Personal: We work to form close and personal relationships with our families and clients. We make the effort to get to know you and what you need so that you can be assured the care you’re provided is always respectful, caring, and individualized. We consider trust to be the foundation for any caring interaction and go to great lengths to offer you a caring and safe environment.
Experienced – We are seasoned professionals with several years of experience in home care. We have experienced and well-trained professionals who work for us. We have experience in the care of patients with different medical conditions like dementia, mobility issues, chronic illnesses, and many more. Our caregivers continue to focus on delivering the highest level of professional care with the highest standards.
Empowering – We exist to empower you to remain independent and live life on your terms. We provide care in a way that allows you to remain in control of the life you live every day, to be able to be confident and to be well. We are convinced that with proper care, you can remain active and fulfilled in the life you live at home.
As an agency for registered home care in Pennant Hills, we are proud to offer the professional and compassionate care we bring to the people who need it most in the comfort of their homes. Our home carers are the lifeblood of our business, and the most vital element to making sure that the clients are comfortable, independent, and well-supported. Our carers are thoroughly vetted, fully trained, and seasoned in the provision of an assortment of personal and domestic services to cater to the needs of the individual.
Our carers are instructed to offer physical and emotional support and, for most of our customers, social support is also an essential aspect. We know that our customers can have specific needs and that we must be able to support them through these needs with dignity and respect. Our carers are instructed to look after people with diverse medical needs, including dementia, physical disability, and conditions related to aging, so every care plan is individualized for the person we are looking after.
We ensure that our carers are adequately trained to cater to the variation in care required by the clients. Whether it is assistance with activities of daily life, companionship, or even personal and advanced medical care, our home carers strive towards empowering the client to have an independent lifestyle for so long as possible. Along with the functional training, our carers are also urged to build healthy, rapport-based relations with the clients, which enables them to build a conducive and amicable environment. It’s not just about finishing the work—it’s about making an impact on the lives concerned.
All our carers are hired to the highest standards of professionalism and are subject to strict background checks and the necessary qualifications. We also ensure that we equip them with a proper support framework, with constant training, professional growth, and a line of consultation and support in the form of supervisors and managers. This ensures that all carers are always delivering care that meets regulatory standards, but also to our own standards.
It can be confusing to navigate the different options for home care funding, but we can walk you through the process and make it simple for you to acquire the proper care for yourself. We have two general types of funding for home care services in Pennant Hills: government-funded and non-government-funded.
Government-funded options
There are several schemes funded by the government that cater to the needs of the people who are entitled to home care services. They are designed to facilitate people to be provided with an integrated set of services so that they can remain at home. Two of the most prominent government-funded schemes include the Home Care Packages and the NDIS.
Home Care Packages
Home Care Packages are an Australian government program funded to provide individualized care to older people and people with continuing care needs. They are for people who require greater care and are income-tested according to individual circumstances. There are four Home Care Package levels ranging from the lowest to the highest level of care, making care directly focused on the individual’s specific needs.
Home Care Package funding is premised on an assessment conducted by an Aged Care Assessment Team (ACAT). Following the assessment, the person is assigned the quantum of funding according to the level of need for care. As registered home care service providers, we can facilitate the person to gain access to and utilize the Home Care Package funding to ensure the delivered services are in line with the care plan created for the person. It may be anything ranging from personal care support, domestic care, nursing care, to the rest, depending on the person’s need.
National Disability Insurance Scheme (NDIS)
The NDIS is an Australian government scheme to support people with disabilities by providing them with money to cover services and assistance. It aims to make people with disabilities more independent and active in the community. Under the NDIS, the participant receives an individualized funding arrangement that varies according to the person’s needs and objectives.
Our Pennant Hills NDIS home care services assist NDIS participants with care, and we facilitate the proper utilization of the funding to provide the care and services the participant desires. They include personal care, mobility assistance, domestic assistance, and social activities. We work with the NDIS participant to develop an individualized care program that aligns with the participant’s goals and provides the participant with the highest quality of life.
Non-Government Fund
In addition to the government-funded programs, other privately funded options are available for people who wish to privately pay for the home care services or for people who are ineligible for government funding. They offer more flexibility and autonomy with regard to choosing what services are needed.
Private home care
Private home care enables the individual and family to pay directly for care in the home without utilizing government funding. It is the best option for individuals who do not qualify for the government-funded care programs like the utilization of Home Care Packages or the NDIS, or individuals who want to have care delivered in the most personalized way. Under private home care, there are no waiting lists, and the individual gets greater control over care.
Home care services offered by us can be anything ranging from general care with everyday activities such as cooking, cleaning, and personal care to specialized care such as nursing care and therapy. Being registered, we offer customized private home care services in Pennant Hills. Depending on whether the care is temporary or continuous, our services can be customized to the needs of the individual and offer the individual the flexibility they require.
Private home care is best suited to individuals who would prefer to have the choice to have certain services delivered or need a different level and type of care that is not funded under government schemes. It also allows quicker access to services as it does not have to be subject to approvals or assessments.
If you or the person who needs care is considering home care services in Pennant Hills, the first step is to have the care needs and most suitable funding arrangement established. We can work with you to achieve this and ensure you’re provided the most suitable care to fill your needs.
If you wish to be connected with government-funded care, the first step is to make the call to My Aged Care for the Home Care Package assessment or the National Disability Insurance Agency (NDIA) for NDIS. Once you have completed the assessment, you will be informed about the funding available to you and at what level you can be supported. We can assist you with the process and can arrange for you to gain access to the appropriate services to address your care needs.
If you are considering private home care, we can assist you with creating an individualized care plan and navigate the services and prices that will be most appropriate for you. We can be directly contacted to talk to you or the person you care about specifically about the care needs, and we’ll provide you with a full care plan and prices.
No matter the circumstances you’re facing, we’re here to support you in making the first step towards the highest level of care. We’ll work with you cooperatively to ensure you have all the information you need and the care provided to you is designed to meet your needs. Contact us today to begin the process of achieving high-quality, caring home care services in Pennant Hills.