At Campbelltown Home Care, we know that each person is unique with individualized needs and desires, and we’re happy to provide person-focused, empathetic care to people in the comfort of their home. We’re an accredited home care provider with the mission to enhance the lives of older people, people with disability, and people recovering from accidents or illness. We have values focused on respect, dignity, and promoting independence so people can live comfortably and safely at home.
Regardless if you need assistance with activities for everyday living or more comprehensive care to manage chronic medical conditions, our experienced and trained staff can offer you the care you need. Our home care services are adaptive and cater to short-term and extended care needs, and we work with clients, families, and healthcare professionals in an open process to develop custom care plans that most effectively meet individual needs.
Our services are dedicated to the care and support for your physical, emotional, and social well-being. Whether it’s caring for a loved one with an ongoing condition, recovering from surgery, or simply needing assistance with everyday activities, we’re dedicated to ensuring that you have the care you require to continue to live independently on your terms. Our services span simple home care to more advanced care needs, and all the things in between, so that every aspect of everyday life is met with professionalism and empathy.
Domestic assistance
Home support is part and parcel of our Home Care services so that you can have a safe, hygienic, and comfortable home. We can offer assistance with simple household chores such as cleaning, washing, vacuuming, dusting, and washing dishes so that you can have a clean and hygienic home. We acknowledge the importance of general well being provided by cleanliness and our caring professionals are available to carry out these activities for you so you do not have to suffer any undue burden or stress.
In addition to general house cleaning chores, we can assist with food preparation to ensure that your nutritional needs are being met, delivering assistance with the preparation of nutrition-rich, healthy meals suitable for your needs and desires. Doing these household chores gives us the ability to let our customers focus on the most valuable things – having them spend their days in the comfort and warmth of a home.
Personal care
Our Personal Care services are provided to support the person with the everyday personal care tasks that have become difficult due to ageing, disability, or sickness. They include such care like bathing, grooming, dressing, and toileting care, along with mobility care. We consider personal care and feeling good about oneself to be an extremely vital aspect of self-esteem, and our caregivers provide this care with the maximum care, respect, and professionalism.
Every care plan is tailor-made to address your individual needs, and our caregivers are trained to help with dignity so the client always feels comfortable and safe. Whether it’s morning care or more intensive care during the daytime hours, we’re here to ensure you’re safe and cared for.
Home and Garden Care
Maintaining the house and garden can become more and more challenging with advancing age or illness. We offer services to mow the grass, garden, trim the hedge, weed, and garden. We can help with small domestic maintenance such as fitting light bulbs, testing the smoke alarm, and checking the house to make it safe and secure.
These services ensure the house can be used and enjoyed to its full potential, with added comfort and security for our customers. If you like to spend time outdoors, we can ensure that your garden is kept in such a state that it can be used as a pleasant place to spend time and get some fresh air without the need for upkeep.
Commuting to Appointments
Our Appointments Transport will get you safely to medical or social appointments, whether it’s an ongoing check-up, specialist appointment, or activities in the community. We recognize the importance of maintaining on top of your health, and we’re here to provide safe, reliable transport for you to go to appointments, whether it’s around Campbelltown or beyond.
Our drivers will make sure that you enjoy the journey to and from appointments, and we can assist with mobility or bring bags for you if necessary. We will work to make it so that you are able to keep appointments for healthcare and other major commitments with the stress or hassle reduced to an absolute minimum.
Social activities and Day programs
It is equally necessary to be socially active to maintain emotional and mental wellbeing. Our Day Programs and Social Activities are focused on social interaction with people, creative enrichment, and the potential for enjoyment and recreation. They can be conducted in the form of excursions, group work, hobby groups, or art programs, all individually focused according to one’s interests.
Socialization matters to us, and we strive to facilitate the ability for our clients to form relations, experiment with new things, and be engaged with society. Whether it’s the simple walk in the park or the short visit to the neighbourhood café, or even engaging in group activities, our staff strives to make it possible for you to enjoy quality social interaction.
After Hospital Care
Home care after the hospital is vital to the patient’s return home after surgery or sickness. We offer personalized care plans to support you during the recovery process, including management of medications, care for wounds, rehabilitation of the body, and standards for safety at home.
Our care professionals are available to offer clinical and non-clinical assistance, keeping an eye on your recovery and ensuring that you receive the care you need to heal adequately in the comfort and familiarity of home. We also offer emotional support, which can ease anxiety or tension during the recovery process.
Pet care
For many, pets are friends and sources of comfort. Our Pet Care program provides pet owners with assistance with the everyday care needs for pets. This can include feeding, grooming, and taking the pet for a walk, and ensuring that your pet receives the care it needs while you can do other things with regard to your overall health or wellbeing.
Our care providers have the training and experience to care for pets with kindness and respect, so that your pets remain healthy and happy and you can enjoy the care and pampering you need.
Case management
One such vital service to ensure all the components of care are coordinated and in proper order is case management. Our case managers work with the patient, the patient’s family, and with other healthcare professionals to devise and implement care plans appropriate to the patient’s urgent needs and also the patient’s needs in the long run. They analyse the patient’s needs, goals, and desires to ensure all components of care work together perfectly.
This is particularly beneficial for the more complex care recipients because it provides them with one central contact for organizing the different components of care. Our case managers represent our clients, ensuring that all care services are delivered in a timely, effective way and adapting care plans to respond to changing needs.
Nurse care
Our Nursing Care services offer professional clinical care by registered nurses who are qualified to treat complex medical conditions. It involves administration of medications, management of chronic diseases, post-illness or post-surgery recovery, and care for wounds. We work with the families and the patients to formulate an individualized care plan to address the specific ailment.
Respite care and short-term care
We provide respite care to family caregivers when they need to be relieved. We ensure that your loved one receives quality care for several hours, days, or even weeks while you rest and relax. We also provide temporary care to people who need care for the meantime because they are sick or injured.
End-of-life care
Our Palliative Care services provide caring for the sick with life-limiting illnesses, enabling them to enjoy comfort, respect, and dignity during this trying moment. We provide pain management, emotional care, and assistance with activities for daily living, with the goal to enhance the patient and family’s quality of life.
Dementia Care
For people with dementia, we offer special care with the focus on the establishment of safe and supportive environments. We train the caregivers to deal with the special needs of dementia care, including coping with memory loss, activities of daily life, and emotional needs.
Intensive Support for High-Need Care
We provide total care for the people with high care needs, including the patients who require lots of assistance with mobility, personal care, and medical care. Our carers work together with the healthcare professionals to ensure all care needs are met and the patients are comfortable and safe.
Night Care
Our Overnight Care promises the provision of an overnight caregiver for the affected person. This can include personal care, management of medications, and safety assistance at night.
24-hour care
For individuals who need intensive care or around-the-clock care, we offer 24-hour care. This consists of constant medical management, personal care, and monitoring to ensure comfort and safety.
Medical care for clinical conditions
Our clinical care services provide care for some medical conditions such as wounds, diabetes management, and chronic diseases. Our healthcare professionals and nurses are trained to provide the necessary medical care for the management of the conditions.
Independent Living
We encourage and support independent living, with the assistance for daily needs and allowing the person to maintain maximum independence. We strive to make the person able to live at home comfortably and securely.
Behaviour Support
For the cases with behavioural problems, we offer behaviour support services to facilitate the management of challenging behaviour for positive behavioural outcomes. We work with the families and the clients together to devise methods for maintaining peaceful, supportive surroundings.
Allied Health Services
Our Allied Health Services include physiotherapy, occupational therapy, and speech therapy, with the goal for each to improve overall well being, mobility, and communication. Our services enable people to achieve independence and an enhanced quality of life.
Our sole objective is to offer quality home care services around the Campbelltown district. Campbelltown, being multicultural, is where we acknowledge the diverse needs of the residents. We offer services to people of all ages, ranging from the people who need services after surgery or with chronic conditions to the aged who need assistance with activities of daily life.
Our Campbelltown home care services are specifically designed to the individual’s needs, taking into account the person’s lifestyle, health, and personal preferences. Whether the need is for domestic work, personal care assistance, or simply the need for companion care, we are here to offer caring assistance in the person’s home.
We take pride in being able to cater to the evolving needs of the community. Whether for the person who needs mobility assistance or for the person with dementia or cognitive impairment, we have the ability to deliver the appropriate care. We also include the families to ensure that the care we are delivering is the care the family’s loved one wants and is providing peace of mind.
Not only are our services focused on maintaining independence but also at enhancing the overall quality of life for the person. We offer flexibility in care plans, so we can offer care for whatever is needed, little or lots. It allows people in Campbelltown to remain independent at home, in comfort and familiarity that they are accustomed to and enjoy, and be able to have the care that they require.
When choosing a home care provider, several things need to be considered. After all, you’re choosing someone to care for your loved one in his or her most personal space — his or her home. Headlining this priority is the following question: How do you offer the highest level of care for your loved one?
One of the most important parts of choosing the most appropriate provider is understanding the services offered and the quality with which the services align with the needs of the loved one. Whether the demand is assistance with activities for daily life, personal care, management of medications, or simply companionship, an exceptional provider will offer the full spectrum of services that cover all aspects of care.
Then comes the aspect of quality of care. Here comes the importance of training and experience. The ideal provider should have extremely competent caregivers who, besides having knowledge in the medical and functional aspect of care, also know the art of creating the caring, nurturing, and trusting relationship with the clients.
Besides, flexibility is also required. Each individual is unique with varying needs that keep on changing throughout life. Whether the needs relate to physical wellbeing, mobility, or psychological needs, the provider should be able to respond to the changes in an effective and timely manner. Such an ideal provider should also possess individualized care plans that are designed to respond to the needs of every individual such that the provided care is always appropriate and applicable.
Finally, trust comes first. Hiring home care involves putting the safety, wellbeing, and dignity of the loved one into another person’s care. It becomes vital to choose a provider who values respect, care, and open communication, and who provides all care with the highest integrity standards.
At the centre of our services lies the genuine promise to offer the highest standard of care to the people who require it. Our passion for excellence, compassion, and flexibility makes us the go-to provider for home care services throughout the Campbelltown district. Why us, you ask?
We are
Dependable – Life is full of unpredictability, and the needs of the individual we’re caring for can shift. Our care plans are designed to be flexible with this unpredictability in mind, adapting as situations unfold so we can continue to meet the evolving needs of the person. Whether adding services for short-term needs or reducing the level of care when an individual becomes more self-sufficient, we work with families to identify the most appropriate solution.
Personal – We firmly believe care should always be personal. We get to know each and every one of our clients personally, their needs, desires, and dreams. We can thereby ensure the care we offer is respectful, compassionate, and bespoke to each individual client. Each client is an individual, so should be the care plan.
Trained and experienced professionals – We have trained and experienced professionals to offer different types of services. If the requirement is to care for an individual suffering from chronic diseases, post-operative care, or for the care of people suffering from dementia, we have the knowledge and the expertise to offer complete care. Since we are experienced professionals, we can anticipate problems and make proactive actions to resolve them.
Empowering – We’re committed to enabling the people we work with to continue to be independent and have a full life. We’re not about doing everything for someone; we’re about doing the appropriate things to support them so they can remain as independent as possible. Building independence and dignity is about making it possible for our clients to be responsible for the care for them and the life for them.
As registered home care providers, we are firmly committed to the provision of individualized, caring assistance, which enhances the comfort, independence, and wellbeing of our customers in the Campbelltown region. Our carers are passionate and professional carers who make the comfort, dignity, and safety of our customers our priority. Our carers are selected carefully for not only professionalism but for the passion for providing caring and respectful home care.
All our carers are thoroughly background-checked and qualified and are subjected to ongoing training to provide the highest standards of care. This provides our clients with the comfort that they will be provided with the highest standard of care, personally created to cater to the individual’s needs. Whether you require assistance with personal care, household chores, medications, or simply companionship, our carers are trained to provide.
We recognize that every individual who stays with us is different in terms of needs, so we work together with all our customers to build an individualized care plan. Our home carers can assist with an assortment of services including:
Our carers are not simply healthcare professionals—they’re people who care and empathise with the needs of our clients. Our carers do the extra mile to make life simpler for the people in care so that the clients can live with maximum dignity and independence. Respect and trust built by our carers with our clients are the pillars of our business, and hence every client is supported, heard, and treated with respect in the comfort of their home.
It can be overwhelming to go through the variety of funding streams available in order to be able to access home care services. But as a registered home care provider, we can assist you to walk you through the process and assist you to identify the most appropriate funding stream to fit your needs. There are two major streams for home care funding: government-funded streams and non-government-funded streams.
Home Care Packs (HCP)
The Home Care Package scheme is funded by the government at the federal level and aims to provide assistance to ageing people who wish to remain at home and be provided the care and support they need. Delivered by the Australian Government Department of Health, the program is structured according to the level of care into four tiers:
Home Care Packages can be used to pay for an array of services including personal care, domestic assistance, and allied health care services, to only mention a few. You will need to be assessed by My Aged Care to be eligible, and the needs will be established and the level funded upon assessment, and the funding can be used to have an individually customized care plan to fulfill certain needs upon approval, and you can choose the provider to whom the services can be delivered.
National Disability Insurance Scheme (NDIS)
NDIS is a government scheme that enables an individual with disability to gain entry to the care and services necessary to be self-sufficient and able to function in the community. NDIS finances services such as personal care, community participation, domestic activities, therapies, and equipment.
Eligibility for the NDIS occurs when you meet certain criteria, and the funding is paid according to your needs and ambitions. Participants in the NDIS have the services managed by a plan manager who helps to structure and organize the funding to make sure the services being used are achieving the aims and objectives.
Home Private Care
Besides the government-funded arrangements, we also offer privately funded care for people who are ineligible for government funding or who prefer to pay privately. Private care allows for greater flexibility in the type of services received and the pattern of services received. Private care is the choice for many because it allows them to have the one-to-one care they need on their terms.
Private home care can be used to pay for services such as personal care, domestic cleaning, meal preparation, transportation, and presence for companionship. Private home care is typically paid for by the hour, and the individual can choose the type of care they need and when. Private care can be purchased by some customers along with government-funded care to acquire extra assistance.
If you are considering looking at home care services, the initial step to take is to have your needs evaluated and review the funding available to you. Here is an easy step-by-step to get you started: