We are a licensed in-home care agency in Bass Hill with the intention of providing professional, customized, and caring care to people in their homes. We believe in the uniqueness of each person and in providing the best care in such a manner so that the preservation of their ability to live the manner in which they desire in their homes is maintained.
Our team of professional caregivers is committed to providing reliable, respectful, and personalized care for the physical and emotional well-being of our clients. We offer a wide range of care services, from the ordinary day-to-day care for the household to specialized care needs, so the care for each part of a person’s life is taken care of. We work towards creating a safe and cozy living environment for people of any age group, be it the elderly, disabled, surgery recovery patients, or people with chronic diseases.
Our in-home care is tailored specifically to the special requirements of each client in order to ensure individuals and families have the added reassurance of knowing their loved one is receiving the care and attention required. Whether it be assistance with light housekeeping, personal care, transportation to appointments, or full medical care, we can serve you at whatever level of care you require.
Bass Hill is a thriving and growing community, and we are honoured to be providing it with necessary care for individuals and families in the areas it is required. By empowering individuals with autonomy, well-being, and joy, we aim at creating a beneficial difference in the lives of our clients. We realize the ways in which illness or aging may present problems, and we will rectify such problems with expertise, experience, and compassion.
Our home care is available in Bass Hill itself and within the suburbs, with flexibility, support, and the personal touch you can count on. Our staff works hand in hand with clients and families to prepare individualized care plans that fit your specific needs, goals, and preferences. Wherever the need may lie – from helping with the simpler tasks of everyday living to delivering more specialized care – we are present to provide you and your loved ones with care and assurance.
Domestic Help
Home care is critical in ensuring the house remains a safe, hygienic, and clean environment. We provide domestic daily chores such as cleaning, laundry, and meal preparation, which allows people to live in a hygienic and safe environment. This is the best service for people with disabilities, illness, or age, which renders them unable to undertake housework. We maintain homes as hygienic, tidy, and cozy, allowing people to have enough time to work on hobbies, well-being, and health.
We also realize how house cleaning might be a chore for others, so our domestic cleaning service is meant to relieve them of this burden. Ranging from vacuuming, dusting, to washing the bedding, we work in accordance with the instructions and specifications of each of our clients, in order to get the best results in each area of the house.
Personal Care
Personal care is a highly valued component of maintaining dignity as well as overall well-being, especially in those having difficulty with activities of daily living independently. Our personal care offers assistance with bathing, dressing, grooming, and toileting. Respectful, caring help is given to maintain the person as comfortable as can be while keeping their dignity as well as respect for privacy intact.
Our trained professionals administer care with compassion in a professional manner, with our priority always the choice and comfort of the client. We realize personal care is highly personalized, and we work with each individual in collaboration to design a care plan specifically tailored to their particular requirements and preferences. Where daily or intermittent care is necessary, we can be counted upon to deliver the assistance in a manner allowing the person to live independently.
Home And Garden Maintenance
Home and gardening maintenance is also highly significant in maintaining the beauty and usability of a living area. Our team supports clients with light gardening, mowing the lawn, as well as minor homeownership maintenance for clients who may have problems with yard work or homeownership upkeep. A well-maintained area can stimulate the body and the mind, allowing the living area to be safe and cozy for the clients.
From hedge trimming, to a leaky tap, to gutter cleaning, our professionals are trained to perform a range of tasks to ensure clients’ homes are secure and cozy. We’re aware of how such tasks pile up when you’re elderly or have mobility or medical problems, so we’re at your disposal to make it easier for you to look after your house.
Transport to Appointments
Transportation can be challenging for those clients with no ability to drive or take the bus. Our transport is provided for the purpose of helping clients get to medical appointments, social events, or run errands. Our caregivers ensure clients get to appointments safely, with full assistance during the journey should it be required.
We realize just how important it is for individuals to remain socially engaged and keep appointments. Our transport company is adaptable, with customers able to book travel for a range of different requirements. We try to make the experience as easy as it can be, providing safe and reliable travel with the purpose of allowing greater freedom and well-being.
Day programs with social activities
Socialization is a necessity for good mental health, and our social programs are established to encourage interaction, enjoyment, and education. We offer various social activities and day programs for a variety of interests and ability levels. Whether it is group excursions, painting classes, or participation in community events, our team ensures the clients get to interact with others, remain engaged, and live life to the best of their ability.
Our social programs seek to enrich the quality of life by reducing isolation and integrating clients into community living. We come to know our clients personally and tailor our activities in accordance with their interests to enrich each day for them.
Post Hospital Care
Recovery at the hospital can be challenging, and our hospital recovery care is designed to provide individuals with the assistance required for the recovery process. Our caregivers assist with daily tasks, medication, and physical therapies to ensure the recovery process at home becomes easier. We work with healthcare professionals to design customized care plans so individuals can rebuild strength and autonomy after surgery or illness.
We understand how important a solid support system is to recuperation, and our post-hospital care services are created to provide that essential support. Whether it is to help with mobility, meal preparation, or medication management, we ensure that clients receive the attention and care necessary to recuperate comfortably in their own home.
Pet Care
To pet owners, pet care is an important part of their daily routine. Our pet care services are designed in such a manner that pets are well taken care of even when owners are not able to personally attend to them. Our experts provide the services that are required in order to keep pets in bliss and good health, ranging from taking the dogs for walks to feeding and medication. The service is hassle-free for both animals and clients, and therefore pets continue to serve as a source of joy and companionship.
Whether it be a regular walk or just visiting to check in with pets when the owner is absent, our team is acquainted with the owner-pet relationship and works to foster the bond by providing caring and loving care.
Case Management
Our case management organizes and monitors each part of a client’s care. We work with healthcare professionals, families, and other care support agencies in order to prepare care plans for our clients in general, which cater to the particular requirements of our clients. Our case managers provide supervision and advocacy for the highest level of care and assistance for clients, along with scheduling appointments, services, and communication between care professionals.
We are aware of the advantages of holistic care, and our case management program operates to organize and consolidate the process so the client receives the entirety of their care in an effective manner.
Along with our regular care at home, we also deliver the full range of specialist care to suit the very particular requirements of people with complex care requirements. Specialist care is developed to deliver specialized care in order for clients to be in the best position to receive the optimal care.
Nursing Care
We have experienced nurses with a wide range of clinical and medical interventions in providing nursing care at homes. They provide different forms of care such as wound care, injection administration, vital signs monitoring, and chronic disease care. Our nurses work hand in hand with physicians as well as other healthcare professionals to allow clients to receive the right treatment and care in the comfort of their homes.
Respite Care
We realize caregivers also require rest and rejuvenation; hence we offer respite care and short-term care. The short-term care and respite care provide reassurance to the caregivers in the family as they are assured their relative is in good hands while they get a break. The respite care can be provided for short duration or short period, depending on the requirement of the caregiver as well as the care recipient.
End-of-life care
We are committed to the alleviation of illness or injury symptoms. Our team offers professional palliative care in order to help the patient with pain management, as well as maintaining the quality of their life during challenging times. We work alongside the families in an attempt to create a caring, understanding atmosphere in which the patient can be provided with care in order to live comfortably with dignity.
Dementia Care
Care for those with dementia requires specialized training and expertise, and our dementia care program is designed to deliver the care and support needed by the clients and their families. Our caregivers are trained in how to deal with dementia problems and offer care services in accordance with the special needs of each person, including assistance with daily living, care for the memory, as well as emotional care.
High support for complex care needs
We provide high-support care for those with greater care requirements, offering extended day-and-night care. Whether it concerns the care of multiple medical conditions or the utilization of special equipment, our caregivers are trained to care for the most intensive care requirements.
Overnight Care
Our overnight care is at the disposal of those clients needing care at night for the purpose of performing night routines, medical condition monitoring, and companionship. Overnight caregivers are there to ensure clients are safe and comfortable throughout the night, and avoid falls or other emergencies.
24-Hour Care
Our 24-hour care program offers full-time care for those in need of constant care and supervision. Whether the reason for the care is illness, disablement, or aging, our caregivers are always present to deliver the care needed at any time, ensuring clients receive the care and attention they need to be at ease in the comfort of their homes.
Clinical Care for Medical Needs
We provide clinical care to clients with specialized medical needs such as wound care, diabetes care, and surgery care. Our registered nurses are trained to provide specialized care in these areas so the clients can be provided with the most suitable type of care in the convenience of their homes.
Independent Living
Our independent living support is specifically designed for people who wish to live independently with daily living with the assistance of daily tasks. We offer a range of support enabling people to live independently, for instance, personal care support and domestic support to social activities and transport.
Behaviour support
We provide behaviour support to people with challenging behaviour by enhancing the quality of life and advancing personal well-being. The workers work alongside the clients in planning the interventions and the solutions that help in the management of behaviour in positive and constructive ways.
Allied Health Services
Allied health care services that we offer include physiotherapy, occupational therapy, and speech therapy. The purpose of these therapy and rehabilitation services is rehabilitation of clients after injury, enhancement of mobility, and enhancement of clients’ functionality in daily living activities. We work together with other health professionals to facilitate clients to receive holistic, multidisciplinary treatment.
Home care services are designed to support those individuals desiring to remain in their homes with the purpose of providing different services for the sake of ensuring health, protection, and well-being. Being a registered Bass Hill home care provider, we are knowledgeable about the different demands of the population and extend personalized care to all areas in Bass Hill so our clients regardless of their locations can get the best care.
Whether you reside in the western, eastern, southern, or northern sections of Bass Hill, our team is ready to offer you caring and reliable care personalized to your special requirements. We take the time to learn about clients and families, your situation, and create care programs which are both adaptable and comprehensive. Our care options span assistance with daily tasks, personal care, nursing care, companionship, and more, so you can have anything you require to live safely and comfortably at home.
Across the board at Bass Hill, our trained caregivers are trained to deliver the highest quality care, so you can be certain of getting care and assistance in the home you call your own. Whether you’re in any part of Bass Hill, we can provide you with a full range of care options which can be tailored to suit your requirements.
In selecting a care provider for your home, the decision is a highly personal one which should be made in accordance with a variety of factors, including the level of care provided, the nature of the care provided, and whether the care provider will be able to cater to your particular requirements. The ideal care provider in your home ensures your or your relative will receive the care required to live in your own home independently but securely.
Among the most important factors to be considered in selecting a home care provider is ensuring the provider is licensed and registered, for this ensures the provider meets professional standards of quality. One must also select a provider with a good reputation and track record for providing excellent care.
One such is the ability to be flexible in the provision of services. Home care requirements do not remain constant; they change. Your selected provider should be able to adjust the services as your requirements change. Whether you require minimal assistance with activities of daily living or specialized care, your best home care provider should be responsive in addition to being flexible.
You should also look for a provider who takes the time to learn your personal goals as well as your particular requirements. Personalized care planning ensures the care is provided in a manner compatible with your plan and your life.
Last, it is critical to choose a provider with caregivers who are highly trained, experienced, and caring. The caregiver-client relationship is critical, with the element of trust playing a significant role in delivering quality care.
We are:
Adaptive – We realize that life does not always go the way we plan, and your care needs may alter over time. This is why we provide flexible home care services that can be adapted to your individual circumstances. Whether you merely require care for the short term or the long term, our care can be modified to fit your time scale and your evolving needs.
Personal – We believe each client is different, and his or her care should be too. Our caregivers take the time to learn about each person we care for, so the care provided is personal, caring, and tailored to your needs and desires. We build lasting relationships with our clients, with trust established through open communication during the care process.
Experienced – With years of experience in home care, we provide a high level of expertise and knowledge with each of the services that we provide. Our caregivers are highly trained and experienced in a range of care needs, from basic care to complex medical care. We have served many families in Bass Hill, and we feel privileged to still be providing the best care.
Empowering – We’re committed to empowering you to be independent with dignity. We support you in whatever you require, yet we’re keen to ensure you have control over your life, including your options. Whether we’re helping you with daily living or specialist care, we’re committed to enabling you to be independent and well.
We at our Bass Hill registered home care agency take great pride in providing the best quality care by our professional caregivers. We screen our caregivers through a tough recruitment process so we can maintain the highest standards of qualification, experience, and compassion. Our workforce includes registered nurses, personal care workers, and allied health professionals working with dedication to provide tailored care in accordance with the personalized needs of the patient.
Our home carers are more than support workers; our home carers are friends we can count on, working towards the improvement of the quality of life for each of the people we care for. With full knowledge of the particular problems which can face our clients, our home carers exceed expectations in providing emotional, physical, and social care. Whether it is assistance with activities of daily living, friendship, or assistance with medical problems, our home carers are trained to provide safe, respectful, and dignified care at all times.
We look forward to forming bonds of trust between our clients and our care workers since we believe care can only work when it is rooted in the element of trust. Our care workers are patient, caring people with good listening skills with people of various backgrounds and ages, and engage with each person with compassion and professionalism.
Our care professionals also work alongside families to create a bespoke care plan for the client, which takes into account the particular care requirements and personal preferences of the individual. Not only does this guarantee effective care, but it is also customized and significant. Whether it is personal care or medication management, light domestic work or transport, our carers help clients maintain their autonomy while offering a support structure when it is needed.
We believe each of our clients is different with different requirements, and we provide care plans with the flexibility to change if things or health alter. Whether it is a little care for a few hours a week or regular care, we work towards ensuring each person is provided with the amount of care required to thrive at home. Quality care, communication, and respect guide us, which have made us a respected care provider in Bass Hill.
We realize the complexity of the funding options for home care can sometimes be overwhelming, and we do our best to simplify the process and be as open as we can be. There are various funding options for home care in Bass Hill, with government-funded and non-government-funded funding sources. Each funding source varies in the amount of support it can deliver as well as the amount of freedom it can provide to accommodate the unique requirements of each individual.
Government Funded
Home Care Packages (HCP)
Home Care Packages is a government-funded program under which eligible Australian citizens receive subsidization to acquire tailored care from their own homes. The packages benefit older adults in Australia requiring care with their everyday tasks due to old age or illness. Depending on their individual needs, people can select one of the four levels in the Home Care Packages, varying from Level 1 (requirement for low-level care) to Level 4 (requirement for high-level care).
They are subsidized by the Australian Government and administered by a process called the My Aged Care system. The individual must undergo an assessment to determine whether or not they are eligible for funding, as well as the amount of care required. The funding for Home Care Packages is intended to cover a wide variety of care such as personal care, nursing care, allied healthcare, and other care in the home.
National Disability Insurance Scheme (NDIS)
NDIS is yet another government program through which people with disabilities can receive tailored support and services in accordance with their particular requirements. The NDIS can be availed by people less than 65 years with permanent, significant impairment. Participants in the NDIS get funds to purchase a variety of different types of services, including personal care, treatment, modifications to the home, and equipment.
NDIS funds may be used for the hiring of home care professionals for the provision of assistance in daily living activities, mobility, or for the rendering of healthcare services. The NDIS is very versatile, with the participants having the power to decide how and when they wish to receive their care. The support plan is tailored, with each participant receiving the exact level of support needed in order to live independently and safely.
Private In home care
There is private home care for those who are ineligible for government assistance or in the need for more care than the government programs can deliver. Private home care offers the ability to buy the needed care with the choice freedom it offers beyond the government programs.
Private agency home care is tailored and adaptive, and it is delivered in the most suited conditions to the client’s needs and personal preference. The clients can choose from a broad array of care services, such as personal care, domestic support, transport, and specialized medical care. Among the key advantages of private home care is the fact that it can be organized on a short term or long-term basis depending on the individual’s needs.
Private care offers clients greater autonomy over their care plan and the care workers with which they will be working, which makes it the best option for people with more specialized care or for those who cannot wait for care programs funded by the government. Private care offers greater one-on-one care in which the clients receive the care and attention that is owed to them.
If you or your relative are interested in Bass Hill home care, the beginning is easy: just get in touch with us to discuss your situation. Our team is approachable and keen to guide you or your relatives through the care choice process.
We will book an assessment so we can hear about your personal care requirements and your preferences. Whether you are eligible for government funding, we can support you in obtaining Home Care Packages or NDIS funding. If you prefer private home care, we can work with you to devise a plan to suit your needs.
We know the concept of care planning may be overwhelming, but we are committed to making the experience as easy and stress-free as possible. Following the initial assessment, we will plan with you an individual care plan that states exactly what care and support you will be receiving. Your plan can be amended and revised as things move forward and your circumstances alter.
We will also help with any paperwork, so you will be aware of the cost of your care and the funding options to which you will be eligible. With your care plan in hand, we will match you with a suitable carer so you can be assured of the care with which you will be provided.
Home care is an important decision, one which doesn’t have to be made alone. We’re with you each step of the process, providing the care you require to live comfortably at home. Make the call today to take the next step with personalized, caring care.
0481 046 820
