NDIS High Intensity Supports · Guide
Epilepsy and Seizure Support in Supported Living
Epilepsy is one of the most common conditions among people receiving disability support, and one of the most variably supported.
In some houses it is managed superbly: a current plan on the wall, workers who recognise the early signs before the person does, accurate records that have allowed a neurologist to actually optimise treatment, and a resident who goes out, works and lives without being wrapped in cotton wool.
In others, it is managed by anxiety. Nobody is quite sure what the plan says. Seizure records are vague or absent, so the treating team is working blind. Activities get quietly cancelled because staff are nervous. And the person’s world shrinks, not because of their epilepsy but because of how it’s being supported.
This guide is about the first version. It covers what a seizure management plan should contain, how emergency medication works, why accurate recording matters more than almost anything, night-time monitoring, and the genuine tension between safety and independence.
It’s written for participants, families and the people supporting them. It is not clinical guidance — the person’s seizure management plan, written by their treating team, governs the care.
Why it matters more in supported living
Two reasons.
Risk. Seizures carry real risks — injury during a fall, status epilepticus, aspiration, drowning, and SUDEP (Sudden Unexpected Death in Epilepsy). SUDEP risk is associated with factors including uncontrolled generalised tonic-clonic seizures and seizures occurring during sleep, which makes both seizure control and night-time arrangements genuinely important rather than precautionary.
Information. A neurologist sees someone for twenty minutes every six months. The support team sees them every day. Treatment decisions — medication changes, dose adjustments, investigations — depend almost entirely on the quality of information coming from the people providing daily support. A house that records seizures accurately materially improves the person’s medical care. A house that doesn’t is actively limiting it.
Under the NDIS framework, epilepsy and seizure support sits as an additional descriptor alongside the eight core High Intensity Support Skills Descriptors, with its own guidance updated in the 2023 revision.
The seizure management plan
Every person with epilepsy receiving support should have a current written plan, prepared with their treating team. It should be immediately accessible — on the wall or in the person’s file in the house, not in an office — and every worker should be able to describe it rather than merely locate it.
What it should contain:
Seizure types and what they look like for this person. Not generic descriptions. Epilepsy presents very differently between individuals, and workers need to recognise this person’s seizures. Some are dramatic; many are not. Absence seizures, focal seizures with altered awareness, and myoclonic jerks are all easy to miss if nobody has described them.
Typical duration and frequency. The baseline against which a concerning seizure is judged.
Warning signs or aura, where the person experiences them, and what they do or want done.
Triggers, where known — sleep deprivation, illness, missed medication, stress, flashing lights for the minority who are photosensitive, hormonal cycles, alcohol.
What to do during a seizure. Positioning, protecting from injury, what not to do, timing.
When it becomes an emergency. Specific, with numbers. Most plans specify a duration beyond which emergency medication is given or 000 is called, and criteria such as repeated seizures without recovery between them, injury, breathing difficulty, or a seizure in water.
Emergency medication, if prescribed — which, when, how, by whom, and what to do afterwards.
Recovery. What the person needs afterwards. Post-ictal states vary enormously — some people need sleep, some are confused and need reorientation, some are distressed or temporarily unable to communicate.
Who to notify, and in what order.
Emergency medication
Where prescribed, this is usually a benzodiazepine given to stop a prolonged seizure — commonly as a buccal (inside the cheek) or intranasal preparation, sometimes rectal.
Several things are specific to this:
It’s prescribed individually. Drug, dose, route and timing are specified for that person. Nothing is standard.
Administration is a trained task. Workers must be assessed as competent for this person’s specific protocol, not trained in general.
The timing criterion matters enormously. Plans specify a duration after which the medication is given. Both giving it too early and waiting too long carry risk. Workers need a reliable way to time seizures — which in practice means looking at a clock or phone the moment a seizure starts, because subjective time distorts badly during an emergency.
There is an after-protocol. Monitoring, what to watch for, when to call 000 regardless, and notification requirements.
Supply and expiry. Someone must own checking it’s in date and in stock, including the spare that travels with the person. Expired emergency medication in a cupboard is a common audit finding and a serious one.
Recording: the thing that changes outcomes
If a support team does one thing well, it should be this.
A good seizure record includes: date and time, duration (actual, timed, not estimated), seizure type and what was observed, what preceded it, whether emergency medication was given and when, recovery time and what the person was like afterwards, and any injury.
Why it matters so much:
It drives treatment decisions. A neurologist adjusting medication needs frequency and pattern data. “He has seizures sometimes, maybe a few a month” supports no clinical decision. A twelve-month record showing clustering around the menstrual cycle, or after poor sleep, or at a particular time of day, supports several.
It detects deterioration. A gradual increase in frequency is invisible day to day and obvious in a chart.
It identifies triggers. Patterns only emerge from data.
It protects the person. Where a seizure causes injury, an accurate record is what distinguishes a seizure-related injury from anything else.
Houses that do this well use a consistent format, record every event rather than only dramatic ones, and bring the record to every neurology appointment. Houses that do it badly produce notes a specialist cannot use.
Night-time: the hardest question
Most SUDEP cases are associated with seizures occurring during sleep, which makes night-time arrangements a genuine and difficult issue — and one where safety and privacy pull directly against each other.
The options, broadly:
No monitoring, appropriate for many people with well-controlled epilepsy, where the clinical assessment supports it.
Checks at intervals, performed by a sleepover or active night worker.
Monitoring technology — bed sensors detecting movement or convulsion, audio or video monitoring, wearable devices. These vary in reliability and none detect all seizure types, which is important to understand rather than assume.
Active night supervision, where someone is awake and present.
A shared bedroom or adjacent room arrangement with a responsive worker.
What the right answer is depends entirely on the individual’s seizure pattern, the clinical risk assessment, and — crucially — the person’s own view. Being monitored while you sleep is intrusive, and for an adult who has been monitored their whole life it can be genuinely distressing. Some people accept it readily; some find it unbearable.
The conversation should be explicit, documented, revisited, and led by the person wherever possible. Where monitoring is used, it should be the least intrusive option that manages the assessed risk — and the reasoning should be written down rather than assumed.
Where night-time monitoring edges into restrictive practice territory — a locked door, a sensor mat used to prevent someone leaving their room, continuous video — that needs examining against the restrictive practices framework. Our behaviour support and restrictive practices guide covers when that applies.
Safety versus a life
The central tension in epilepsy support, and the place where well-meaning support does the most damage.
Every activity carries some risk for someone with uncontrolled seizures. Swimming. Cooking. Showering alone. Going out unaccompanied. Cycling. Using public transport. A support team focused entirely on eliminating risk will eliminate all of these, and produce a person who is physically safe and has no life.
Dignity of risk is a real principle, not a loophole. People have the right to make choices others wouldn’t, and the role of support is to make those choices as safe as reasonably possible rather than to prevent them.
In practice this looks like:
Risk assessment per activity, not blanket prohibition. Swimming with a trained, attentive person present is different from swimming alone. The question is what makes this activity safe enough, not whether it carries risk.
Practical adaptations rather than bans. Shower chairs and anti-scald devices. Supervision arrangements for cooking that still allow cooking. Seizure alert strategies for going out.
The person’s own assessment carries weight. An adult who has lived with epilepsy for thirty years generally understands their own risk better than a worker who met them last month.
Documented decisions. Where a person chooses to accept a risk, that conversation should be recorded — what was discussed, what mitigations are in place, what the person decided. This protects everyone and, importantly, stops the decision being relitigated by every new staff member.
Review when the picture changes. Seizure control improves and deteriorates. Restrictions that made sense two years ago may not now.
Medication management
Anti-seizure medication is the foundation of epilepsy management, and how it’s handled in a supported living setting matters enormously.
Timing consistency. Most anti-seizure medications work by maintaining a stable blood level. Doses given two hours late, or missed and doubled later, undermine that. A roster that cannot reliably deliver medication at the prescribed times is a clinical problem, not an administrative one.
Missed doses. The plan should specify what to do — this differs by medication and nobody should be guessing. Missed doses are a common seizure trigger and a common reason for a sudden deterioration that otherwise looks unexplained.
Supply. Running out is entirely avoidable and happens regularly, particularly around public holidays. Someone must own reordering with a buffer.
Side effects. Anti-seizure medications commonly cause drowsiness, cognitive slowing, mood changes, unsteadiness, and in some cases more serious effects. Support workers observing someone daily will notice changes before anyone else — increased falls, withdrawal, confusion, a rash. These belong in the notes and in a conversation with the prescriber.
Interactions. Some anti-seizure medications interact significantly with other drugs, including common ones. Any new prescription should be checked against the existing regimen, ideally by a pharmacist.
Never stop or change abruptly. Sudden withdrawal of anti-seizure medication can precipitate status epilepticus. Changes are made by the prescriber, gradually.
Rescue and regular medication are different. Emergency medication is not a substitute for regular medication being given properly, and frequent use of rescue medication is a signal that the overall management needs review.
Life stages and specific situations
A few circumstances that change the picture and are frequently not discussed.
Women and hormonal cycles. Seizure frequency fluctuates with the menstrual cycle for a substantial proportion of women with epilepsy — catamenial epilepsy. This pattern only becomes visible with accurate records, which is another argument for good documentation. Where it’s identified, management can sometimes be adjusted around it.
Pregnancy. Anti-seizure medication decisions in pregnancy are complex and require specialist input well before conception where possible. Women with epilepsy can and do have healthy pregnancies; the planning matters.
Ageing. Seizure patterns can change with age, as can medication tolerance and interaction with other conditions and drugs. A regimen stable for twenty years may need revisiting.
Sleep. Sleep deprivation is one of the most reliable seizure triggers. A supported living arrangement that disrupts sleep — noisy housemates, overnight checks, shift changes at 6am — may be contributing to seizure frequency. This is worth examining when control deteriorates without obvious cause.
Alcohol and other substances. Adults with epilepsy make their own choices, and support should be informed rather than prohibitive. The interaction between alcohol, medication and seizure threshold is worth the person having accurate information about, from a clinician rather than from staff opinion.
First aid: what the plan should reflect
Response during a seizure follows the person’s own plan, which is why this guide doesn’t set out procedures. But families often ask what a competent response broadly looks like, and there are principles that appear in most plans and are worth recognising.
Protection rather than intervention. The general approach to a convulsive seizure is to keep the person safe where they are — cushioning the head, moving hazards away, loosening anything tight around the neck — rather than moving or restraining them.
Never restrain, and never put anything in the mouth. Both are old advice that persists and both cause injury. A person cannot swallow their tongue.
Timing from the start. Someone should look at a clock the moment a seizure begins. Subjective time distorts badly during an emergency, and nearly every plan has a duration-based trigger for emergency medication or calling 000.
Recovery position afterwards, where appropriate, once convulsions have stopped.
Staying with the person through the post-ictal period, which can last from minutes to hours, and orienting them calmly as awareness returns.
Dignity during and after. Seizures sometimes involve incontinence, and the person may be deeply embarrassed when awareness returns. How that is handled — discreetly, without comment, without an audience — matters enormously to someone who will experience it again.
Knowing when it’s an emergency. Most plans specify: a seizure longer than a set duration, repeated seizures without recovery between them, a first-ever seizure, a seizure in water, injury, breathing difficulty, or the person not recovering as expected.
These are general principles, not instructions. The person’s plan governs, and the plan should be specific enough that a worker doesn’t need to generalise.
Funding and getting the support right in a plan
Epilepsy support is frequently under-recognised in NDIS plans, particularly where seizures are infrequent, because infrequent does not mean low-need.
The cost driver is availability, not frequency. A person who has one seizure a month may still need a worker present who is competent to respond, which shapes the entire roster. Plans built on the frequency of events rather than the need for competent presence routinely come up short.
Night-time support is the biggest item, and the one most often contested. Where a clinical risk assessment supports overnight monitoring or active night support, that assessment is the evidence to bring to planning. A letter from the neurologist or epilepsy nurse specialist carries far more weight than a provider’s assertion.
Training and competency need funding. Emergency medication administration requires assessed competency for each worker, reassessed periodically. In a house with high staff turnover that is a recurring cost.
Monitoring technology may be fundable as assistive technology where it is recommended and justified. Worth exploring rather than assuming.
Allied health and clinical review — epilepsy nurse specialist input, support plan development, and the time for a provider’s clinical lead to maintain the plan.
What helps at a planning meeting: the seizure record. A twelve-month log showing frequency, duration, time of day and emergency medication use is the single most persuasive document available, and it is also exactly what a well-run house already has.
Who can deliver it
Epilepsy and seizure support sits as an additional descriptor in the High Intensity Support Skills Descriptors framework. Trained support workers assessed as competent deliver it under the person’s seizure management plan.
Competency should cover recognising this person’s seizure types, timing and responding appropriately, administering emergency medication where prescribed, accurate recording, and the escalation pathway.
The NDIS Commission recommends annual competency assessment, reassessment when needs change, and reassessment after three or more months without delivering the support.
Questions for providers:
- Is there a current seizure management plan, and can your workers describe it without reading it?
- How many workers here are competent to administer emergency medication for this person?
- How are seizures recorded, and can I see the format?
- Is the record brought to neurology appointments?
- What are the night-time arrangements, who decided them, and when were they last reviewed?
- How do you approach activities that carry seizure risk?
- Who checks that emergency medication is in date and in stock?
- When did this team last review the plan with the treating team?
For the person with epilepsy
A few things worth holding onto.
Your plan should reflect what you want, not only what’s safest. You’re entitled to be part of writing it, and to say that a particular restriction isn’t acceptable to you.
Ask to see your own seizure record. It’s information about you, and reviewing it is often illuminating — people frequently discover patterns nobody had mentioned.
Push for review if control isn’t good. Epilepsy treatment has improved substantially, and a regimen that was set years ago may not be the best available. Where seizures remain uncontrolled on two appropriate medications, referral to a specialist epilepsy centre is the standard recommendation and is frequently never made.
Night-time arrangements are negotiable. If monitoring feels intrusive, say so. There may be a less invasive option that manages the risk acceptably.
Don’t let the epilepsy shrink your world by default. Risk should be managed deliberately, with you involved, not avoided quietly by staff who’d rather not.
We deliver epilepsy and seizure support across NSW as part of our high intensity supports, in supported independent living homes, respite and people’s own homes. Our related guides cover high intensity daily personal activities and behaviour support and restrictive practices. Call 1300 271 824.
General information only. This guide explains what epilepsy and seizure support involves and how it is governed under the NDIS. It is not clinical guidance and must never replace the seizure management plan written by the treating team. Emergency medication must be administered only as prescribed, by trained and assessed people. If a seizure lasts longer than the duration specified in the person’s plan, or you are unsure, call 000. The High Intensity Support Skills Descriptors are published by the NDIS Quality and Safeguards Commission and revised periodically; confirm current requirements at ndiscommission.gov.au.
1300 271 824
