As a registered Home Care agency operating from West End, we have the aspiration to offer a range of services specifically to assist individuals who wish to remain in their own homes but require some support. We deliver our services to enhance the quality of their lives, encourage independence, and offer each individual the level and type of care they require, based on their own needs. Whether it is with daily activities, medical needs, or simply having the comfort of knowing they are not alone, our skilled staff is available to assist.
Home Care enables people to stay at home, instead of having to enter a residential home. This is particularly appropriate for the elderly, people recovering from illness, or people with long-term needs, as it enables them to have continuity and be in their own environment. We offer one-to-one care due to our philosophy, which is respecting each person’s choice but providing them with safety, dignity, and wellbeing.
At the heart of our services is a dedication to learning about each of our clients’ individual needs. Skilled professionals work in close collaboration with the client and his or her family members to develop personalized plans of care that consider personal interests, goals, and medical requirements. We strive to deliver the best level of care possible from the initial assessment through to ongoing support.
We provide our services to our clients all over the West End area, and we are flexible in providing our services, either on a short-term or long-term basis. We understand that situations in one’s life may change unexpectedly, and we would like to respond to the change by providing timely, responsible, and dependable care when one needs it most. Our caregivers are professionals who aim to provide each client with the best care as he or she maintains independent living and a quality life in his or her own home.
Domestic workers
Our Domestic Care keeps the client’s home clean and tidy. Our carers will keep your home warm and spick and span, from doing the washing up and removing the rubbish to helping with meals and bathing. We understand that for some, a tidy and clean home can become increasingly hard to achieve as the years go by or illness sets in. So here we are, to provide another set of hands in the way of simple housekeeping, so that our customers have a tidy and warm house to come back to.
Our services for home support include:
This is in order to maintain the client’s privacy and dignity and allow them to unwind and feel valued in their own home.
Personal Care
Personal care is a care that is utilized to assist with grooming, dressing, and hygiene. Our trained carers offer compassionate and skilled support to the individual who is struggling with these tasks due to illness, disability, or age. The care is designed to provide individuals with independence and is to be delivered in a manner that maintains dignity and their individual needs.
Personal care services may be:
We provide all personal care in a way to honor the person’s choice, offering a secure and hygienic environment.
Home and Garden Maintenance
Home and garden upkeep services ensure your home and outdoor terrain are not only practical but beautiful. From indoor minor repair work to maintaining your garden, our team is happy to undertake jobs from mowing to trimming, minor repair work, and clearing outdoor terrain. These tasks not only add to the habitability but also comfort and safety of the client.
Transportation to Appointments
Transportation to doctors’ appointments, social events, and errands is occasionally a problem. Our transportation service ensures that the person in need of the trip will have a safe and prompt journey to their destination. Whether it’s a routine doctor’s visit or a special event, we will offer dependable transportation, giving people the capability and independence to travel to required appointments or activities outside the home.
Day Programs and Activities
Socialization is also the foundation of mental and emotional health. We also have social events and activities throughout the day that are tailored to our clients’ socialization needs, skill levels, and interests. Whether it’s going out on an outing, arts and crafts, or another activity, we want our clients to be active and involved in their community. Not only do activities socially engage our clients, but they also exercise the mind, which is particularly healthy for dementia patients and seniors.
Post Hospital Care
The post-hospital services usually require special care in their own homes, and our post-hospital services provide continuity between hospital and home seamlessly. The kind of care that we provide is a recovery-focused care with the client being assisted with exercise therapy, drug therapy, and personal care. The aim of the service is to reduce readmission risk and recover as well as possible.
Pet Care
Pets bring love, happiness, and emotional relief to different people. Our pet sitting services incorporate pet feeding aid, pet walking, and other pet care to make sure that pets are given the proper attention as required so that they get the attention they deserve while their clients concentrate on their health and wellness. We understand the connection between pets and their owners, and we are willing to give the attention required to enable the connection to be maintained.
Case Management
Case management is one of our service’s major activities, especially to those with long-term complex needs. Our case managers coordinate with the client and his or her relatives to implement needs assessment, coordinate care, and follow up on progress. They see to it that every facet of the client’s care is addressed, from the medical to the social to the emotional. Case management is a key component in ensuring that clients receive comprehensive care that is responsive to their aspirations and needs.
We, a home care agency, are committed to providing individualized home care services in and around the West End, to allow every individual to receive their desired care and support in their own home. We firmly believe that every individual is different and therefore have their own specific needs and preferences and hence, our home care is individualized, personalized, and compassionate. Wherever you are, whether in the city centre of West End or the suburbs, our staff are there to assist you every step of the way and enable you to live independently and with dignity.
We provide a complete range of services to cater to personal care, activities of daily living, social interaction, nursing, and respite. Our caregivers are trained to help individuals suffering from a range of medical conditions like mobility problems, chronic illness, dementia, and old age conditions. We also provide personalized services to those recovering from surgery or injury.
From needing continuing help with daily tasks to 24-hour support, we’re here to help make life easier, more convenient, and safer. We provide services to all suburbs of West End and nearby suburbs, delivering local, reliable care you can depend on. We aim to maximize each client’s quality of life by placing their personal goals, choices, and well-being first.
Selecting the perfect caregiver to enter your home is daunting. You must select one that not only will be a good fit for you, but one who will also fit your own values and lifestyle. With homecare, first and foremost, the caregiver that you select will be one who will do more than simply carry out activities of daily living – they will need to give you quality of life, maintain your independence, and address your physical, emotional, and social well-being.
Your ideal home caregiver agency should provide you with personalized care plans, highly trained caregivers, and compassionate methods of dealing with people. They should be capable of responding to your needs and be capable of modifying their services when your condition changes. Furthermore, a good reputation for being reliable and of high quality is just as vital as selecting the most suitable caregiver to come into your home is.
Keep in mind experience, flexibility, and the range of services they can provide in selecting a provider. Select one that is familiar with the local community and attuned to the specific needs of individuals in your population.
We are proud to be a trustworthy home caregiver to West End suburbs and residents. Our services are founded on professionalism, flexibility, and high commitment to improving the well-being of our clients. Here is why we are your best choice:
Flexible
We understand that every individual is unique and his or her requirements might change over a course of time. Flexibility is one of the prime reasons our clients choose us. We provide our home care services to suit your needs and be flexible enough to change with change as your needs change. If you require short-term or long-term care, we are committed to providing a flexible service to you, as and when most suitable to you.
Personal
At the centre of our service is a person-centred approach to working. We take the time to get to know you as a person, to find out about your personal needs, your own interests, and what you want to do. Our staff are trained to be compassionate and to provide individual support, and to treat you with respect and dignity. We take the time to get to know our clients, so you can rest assured you have someone watching out just for you and who has an interest in your welfare.
Skilled
With years of home care experience under our belt, we have the expertise and experience to deliver the highest level of care. Our caregivers are exhaustively trained on a myriad of subjects, ranging from personal care and housekeeping to complicated medical conditions. We are continuously connected to new procedures and technology applied in caregiving so that we may offer you the finest solutions available according to your requirements.
Empowering
We want to help you to live in your own home with dignity. We believe that you have the right to be able to make choices about your own care and that we must work in partnership with you to ensure that your wishes and your needs come first in everything that we do. By providing the kind of support that allows you to live independently and be healthy, we help you to live your life to the best of your ability.
As a registered Home Care, we are delighted to have our very professional and compassionate carers, who are dedicated to delivering care to the individuals in their own setting. Our carers are strictly recruited to not only fulfill the requirements required but to actually be dedicated to upholding respect, dignity, and independence. All of our carers are highly trained and always up-to-date with current health and safety practices, and they are able to cater to a range of needs, from physical disability, mental health, to long-term illness.
Our carers are chosen because they are able to give one-to-one, compassionate care that is individually suited to needs. They understand how vital it is to create close bonds with their charges and try their level best to develop an atmosphere of empathy and warmth. All of our carers are chosen based on qualification and experience, as well as on the need to help other individuals. Our caregivers go out of their way to give each person not only what their physical needs are, but what will serve them and advance their wellness.
The daily requirements that our carers assist with are personal care, mobilization, meal preparation, and housework. Apart from physical assistance, our carers also provide social support, companionship, and emotional support to our clients so that they may socialize and feel connected to society. Our comprehensive home care system provides individuals with independence and autonomy and enables them to preserve their dignity and the quality of their lives in their own homes.
Central to our philosophy of care is a dedication to helping each person retain as much quality of life as possible. From the requirement for a few hours a week to 24/7 round-the-clock care, our carers are both adaptable and understanding, so they will work according to each person’s needs, aspirations, and choices. We are dedicated to delivering home care that enables people to preserve their independence, and enhance their quality of life.
We understand it could be overwhelming to sift through all the numerous options for home care financing, so never fear, we will be with you every step of the way. Depending on your circumstances and eligibility, there are a number of funding options available to pay for home care.
Home Care Packages
The Australian Government’s Home Care Packages is designed to assist individuals who require assistance with daily activities and would prefer to reside in their own home. The packages are awarded to eligible aged Australians as assessed to be in a specific need of care. It provides four levels of Home Care Packages ranging from low care needs to high care needs, complex care needs. The funding is paid for by the government, and the level of funding is based on individual needs assessment by an Aged Care Assessment Team (ACAT).
Home Care Packages can be utilized to cover a range of services such as nursing, personal, domestic, social support, and allied health. Through funding under Home Care Packages, our clients can have personalized plans developed to address their needs, whatever they are, be it daily living, mobility, or home modification. Being an accredited provider, we interact with people to guide them through the Home Care Packages system and provide them with appropriate services based on their requirements.
NDIS (National Disability Insurance Scheme):
NDIS is a scheme funded by the government with the mission of assisting people with disabilities by providing them with funds to support them in accessing services and assistance that will enable them to be independent and self-sufficient. The fund caters to the eligible person under 65 years and above so those persons with permanent disability.
The NDIS funds can be used to pay for a variety of home care services including daily living, personal care, community participation, therapy, and coordination of support. The NDIS is a flexible and personalized form of care, and the participants have complete control over how they are cared for. Since we are a NDIS registered provider, we are able to provide individuals with disabilities a variety of services based on their own needs and objectives.
Private Home Care:
Private home care is an option for individuals who do not qualify under government standards. Private home care is funded out of one’s own pocket, and the individual and their family have control over what type and how much care is suitable for them. Private home care also differs in the type and number of hours.
This is a perfect choice for those who are not eligible to receive government funding or who prefer to have the more one-on-one, as-needed type of care. Private home care can be anything from bathing and medication administration to socialization and respite for the caregiver. Although paid for with private dollars, the service can offer quality, professional care as and when needed.
If you or your loved one are considering home care in the West End, the first thing to do is to identify which source of funding is best for you. Here’s how you can go about it: