We are an independent Thornlands-based Home Care registered provider dedicated to providing high-quality, caring, and individualized Home Care to our service users in the comfort and safety of their own homes. Our objective is to improve the lives of older individuals, individuals with ongoing illness, and individuals needing additional assistance because of injury, illness, or disability. We understand that everyone is different and has his or her own requirements, and we try to tailor our services to meet each client’s individual needs so that he or she may continue to be safe, independent, and well taken care of.
Thornlands is a tight-knit community with beautiful scenery and a peaceful atmosphere. We are privileged to offer the residents of this beautiful suburb a range of Home Care services that enables one to stay as long as possible in one’s own home and still receive the type of care one requires. Our services are aimed at offering all types of care from simple home care to complete medical and nursing care so that one may enjoy the safety and comfort of being at home without having to compromise on the quality of care that one requires.
We feel that our services must be holistic, and physical and medical are not sufficient but emotional and social needs must also be met. We thus not only offer practical support but social activities, transportation, and even companionship. Our fully trained and experienced staff will see to it that every client’s needs are respected and dignified as well as cared for in the best possible manner.
Through our variety of comprehensive services, we enable individuals to remain independent, promote healthy lifestyles, and bring peace of mind to our clients and their families. Our philosophy for Home Care is built on trust, dependability, and a sincere dedication to our consumers.
Being a registered home care agency, we pride ourselves on delivering personalized, quality home care services to all of Thornlands’s suburbs. Our holistic approach is one where every client receives the amount of attention and care that he or she as an individual requires according to his or her individual needs. Home care isn’t a matter of assistance, but of dignity, comfort, and independence in the warmth and security of the comfort of one’s own home. From everyday tasks to more complex healthcare needs, we work towards delivering the highest possible level of care to every suburb within Thornlands, and have each client feel valued and cared for along the way.
We offer a complete range of services to address a complete range of needs, from personal, medication and housekeeping to nursing and rehabilitation assistance, to the provision of companionship and friendship. Through our fully trained carers and health care professionals, we are here to assist individuals in living independently and getting the best out of life, irrespective of their ability and age.
In selecting the most suitable home care agency, what matters is to select one that will not just fulfill your functional needs but also your needs and values. It’s daunting, yes, but what’s important here is that the most suitable one is the one who will hear you out, search for your individualized circumstance, and collaborate with you in order to gain the optimum result.
Some of the most important things to watch out for during the selection process are what services they provide, the experience and training of their caregivers, and how flexible the agency will be in accommodating your evolving needs. You also need to ensure they have an excellent reputation for delivering good quality care and are registered with the relevant authorities.
The latter ensures they conduct their business in line with industry standards.
We have an individualized plan of care in which all our clients are dealt with respect and each individualized care plan is designed to meet personal needs. Through our services, you can be sure your care is in the hands of experienced and able members of staff who work towards improving your well-being.
We recognize that the choice of homecare agency is a personal one, and we are honored to have our clients place their trust in us. The reasons why we think we are the best agency for you are as follows:
We Are Flexible
Flexibility is at the core of our business. We understand that needs evolve, and we are dedicated to evolving with them. If you require assistance a few hours a week or require round-the-clock care, we are dedicated to delivering services that incorporate into your way of life and individual needs. Our flexibility means we can change in response to alterations in your health, way of life, or personal desires.
We Are Personal
We are experts in one-on-one care. Each person is different, and so is our care – we try to address your specific needs and wishes. We come to know you and develop an individualized plan of care that is considerate of your specific situation. Our caregivers establish warm, real relationships with clients, and engage them with respect, dignity, and active listening every step of the way.
We Are Experienced
Having spent decades working from home, our carers are fully trained and experienced in a variety of care services. From personal and medical to intimate support, we can manage complicated health needs and bring comfort and dignity to each person. Our caring and mature professionals are trained to deliver caring and professional care in every situation.
We Are Empowering
The driving force behind what we do is that we passionately believe that any individual is worth allowing to maintain dignity and independence. We wish to empower our clients to experience as much completeness and as great an amount as possible of full living, free of sickness and aging. The care we deliver should enable you to have access to the care and support needed so that you may stay as independent as it’s possible, feel safe, and secure at home.
At the center of who we are, our Home Carers are the heartbeat of our services. Our Home Carers are caring and experienced individuals with a great need to care and improve the lives of their cared-for. We realize the selection of carer is a very personal one. With this in mind, we place highest priority in the search for individuals who are not just professionally trained but who possess an innate desire to care.
Our carers go through a strict recruitment procedure to attain as high a level as feasible in professionalism and skill. All carers are carefully screened with checks such as work with vulnerable adults and criminal record checks, so you can be confident that the person who enters your home is not just safe but also reliable. Our carers are also continuously trained to ensure that they are abreast of the current standards and best practice in the industry so that they can deliver the best quality care.
Every carer is personally matched with clients according to their needs, choice, and personality. We recognize that every individual is unique, and the relationship between the client and carer is central to successful delivery. Our carers will deliver personal care, prepare meals, administer medication, or simply be present to offer companionship with warmth, dignity, and professionalism.
Our carers are trained to provide care to people with special needs, such as dementia, Parkinson’s, and other complex needs. We aim to establish respect and continuity of care with the individual and family and to provide care in a manner which preserves the independence and dignity of the individual.
Our Home Carers provide not just physical but also emotional care, and form good caring relationships with their clients. They are the trustworthy, familiar face that enables individuals to have a sense of continuity and security in their own home. In all we do, we respect, understand, and empathise, so all clients are listened to and treated with dignity.
We think Home Care is not a service, it’s a relationship that will improve every life. We are pleased to offer outstanding carers, first class in all areas of their work so that each client can have the assistance they require to enjoy their life to the fullest possible degree.
You can finance our Home Care services with a variety of options, which will suit each need and circumstance. Having the options will enable you to make the right decision between yourself and your loved one so that you receive the assistance you require without incurring unnecessary costs.
Home Care Packages
Home Care Packages (HCP) deliver assistance in the activities of daily living for elderly Australians. They are funded by the government, and through them, a person is given an individual care plan, and services are delivered based on the level of his or her needs. There are four Home Care Packages, low to high level, and the level of funding rises by level.
Home Care Packages consist of personal care, nursing, domestic care, social support, and others. To determine if you’re eligible to have a Home Care Package, the government undertakes an assessment of your needs. If they accept you, you’re approved based on your needs, and you can select a carer to deliver to you the care services that you require.
The NDIS (National Disability Insurance Scheme)
For a person with a permanent disability, the NDIS funds a very wide variety of support services. The scheme assists a person with a disability in reaching their goals and becoming independent by funding services like personal care, therapy, home modification, and other support services.
To receive funding from the NDIS, a person needs to be eligible and go through an NDIS planning process to develop an individual care plan. NDIS funding is extremely flexible and may be utilized to fund a range of supports, as per individual goals and needs. NDIS provides greater choice and control by the individual of the services they receive, and the ability to choose to nominate providers most able to respond to their needs.
Private Home Care
For people who are not eligible for government funding or would like to have greater control over their own care services, there is a second funding source that is referred to as Private Home Care. Private Home Care is direct, personalized payment for services outside of the government funding. Private Home Care is extremely customized and can be developed around individual needs.
Private care services provide the entire range of services like personal care, companionship, housekeeping, and nursing. The client can choose what type and how often they want to have the care they need, with freedom and flexibility. Private home care is quicker and more individualized for others since there are fewer eligibility standards than government-funded services. Since it is self-paid, one needs to keep an eye on the cost.
If you’re considering Home Care, the first thing to do is to determine your needs and understand how much funding is available to you. Here’s what to do next: