Being a Shailer Park-based registered Home Care agency, we try to provide a range of services with the singular intention of helping those who wish to stay in their own homes but need a little help. We provide our services with the aim of improving the quality of their lives, maximizing independence, and giving each person the level and type of care they deserve, according to their unique circumstance. Whether you need help with activities of daily living, medical care, or simply the reassurance of a companion being present, our skilled personnel are here to assist.
Home Care enables people to remain in their own homes, instead of having to go into a residential home. This is particularly important for the elderly, those convalescing from illness, or those with long-term illness, as it enables them to have continuity and be at home. We enable one-to-one care in accordance with our philosophy, which is respecting each person’s choice but ensuring that they are afforded safety, dignity, and wellbeing.
At the heart of our care is a dedication to uncovering the personalized needs of each of our clients. Our experienced professionals collaborate with the client and his or her family members in developing personalized plans of care that incorporate individual interests, wishes, and medical needs. We strive to deliver the best quality of care from the very first assessment all the way through ongoing care.
We offer our services to our clients throughout the Shailer Park locality, and we are flexible in offering our services, either temporarily or permanently. We know that life can change in an instant, and we would like to react to the change by offering timely, responsible, and dependable care when one needs it most. Our caregivers are professionals who strive to assist each client with the highest level of care while he or she continues to be independent and live a quality life in his or her home.
Domestic Assistance
Our Domestic Care keeps the client’s house clean and tidy. Our carers will keep your house warm and immaculate, from doing the washing up and putting out the rubbish to helping with meals and bathing. We understand that for some, a tidy and clean home can become ever more difficult to keep as the years go by or illness takes hold. Therefore, we are here to offer an additional set of hands in terms of basic housekeeping, so our clients have a tidy and warm home to return to.
Our home support services include:
This is carried out to provide privacy and dignity to the client and enable them to feel comfortable and respected in their own home.
Personal Care
Personal care is a service that is summoned to assist with dressing, grooming, and hygiene. Our carers offer dignified and professional support to those who are struggling to perform these activities due to disability, old age, or sickness. The service is designed to allow the individual to remain in control of their autonomy and is to be conducted in a manner that maintains dignity and their personal autonomy.
Personal care services can be:
We deliver all personal care in a way to honor the person’s choice and ensure a safe and hygienic environment.
House and Garden Care
Home and garden maintenance services make your home and external grounds not just functional but also lovely to behold. From small fix work inside to keeping your garden in order, our staff is set to perform tasks from mowing to pruning, small fix work, and outside grounds clearing. These tasks not only contribute to the habitability but also comfort and safety of the client.
Transportation to Appointments
Transport to doctors’ appointments, social outings, and shopping trips is occasionally a problem. Our transport service gives confidence that the person requiring the ride will have a safe and prompt journey to the intended destination. Whether it is a routine doctor’s visit or a special occasion, we will give dependable transport, granting individuals the freedom and autonomy to go to required appointments or functions outside the residence.
Day Programs and Activities
Socialization is also essential to emotional and mental well-being. We offer social activities and daily programming to meet our clients’ socialization needs, interests, and abilities. From taking them on an outing to arts and craft or other activities, we enable our clients to remain active and connected in their community. Aside from socialization, the activities also exercise the brain, which is highly therapeutic especially for seniors and dementia patients.
Post Hospital Care
The post-hospital recovery service typically needs specialized care in their own homes, and our post-hospital service offers a continuity of hospital-to-home. The nature of care that we offer is recovery-focused with the client being assisted with exercise therapy, drug therapy, and personal care. The goal of the service is to minimize readmission risk and recover as much as possible.
Pet Care
Pets bring love, happiness, and emotional relief to different people. Our pet sitting services incorporate help with feeding, walking, and overall pet care to help pets receive care as needed so that they get the attention they need while their clients attend to their health and well-being. We recognize the connection between pets and their owners, and we are available to offer the attention necessary to enable the connection to persist.
Case Management
Case management is one of our key activities, especially to individuals with ongoing complex needs. Our case managers discuss with the client and also with their family members to conduct a needs assessment, coordinate care, and follow up on progress. Our case managers make sure that every area of the client’s care is being looked after, from medical to social to emotional. Case management is an integral part of delivering holistic care that is client-centered and sensitive to clients’ needs and desires.
We, as a home care agency, strive to offer personalized home care services in and around Shailer Park, to enable each and every individual to obtain their own choice of care and support in the comfort of their own home. We strongly believe that each individual is unique and thus possesses his or her own personal needs and preferences and thus our home care is personalized, tailored, and compassionate. Wherever you reside, whether in the city centre of Shailer Park or in one of the suburbs, our staff is present to assist you every step of the way and enable you to live an independent and dignified life.
We provide a full range of services to cater to personal care, activities of daily living, socialization, nursing, and respite. Our caregivers are trained to help individuals with a variety of medical conditions like mobility problems, chronic illness, dementia, and old-age-related problems. We provide personalized services to individuals recovering from surgery or injury as well. Our caregivers also offer meal preparation, light housekeeping, and companionship to the clients.
Whether you require ongoing assistance with daily activities or 24-hour support, we’re on hand to make life more comfortable, convenient, and secure. Our services cover all Shailer Park and surrounding suburbs, offering local, trustworthy care that you can count on. We strive to optimize the quality of life for every client by taking their individual goals, preferences, and welfare first.
Picking the ideal caregiver to come into your home is overwhelming. You have to choose one that will not only meet your needs but also one that will align with your own values and preferences. With homecare, more than anything else, the caregiver that you choose will be one that will do more than just perform basic tasks – they will have to provide you with quality of life, preserve your independence, and provide for your physical, emotional, and social needs.
The perfect home caregiver agency should have individualized care plans, very highly qualified caregivers, and empathetic ways of treating individuals. They must be able to attend to your needs and be able to adjust their services when your situation varies. Additionally, an excellent image in matters of reliability and quality is equally important as choosing the best caregiver to come to your home is.
Consider experience, flexibility, and the range of services they have when choosing a provider. Choose one that knows the local community and understands the unique needs of the people in your community.
We are proud to be a reliable home caregiver to the people and suburbs surrounding Shailer Park. Our services are based on flexibility, professionalism, and strong dedication to enhancing our clients’ welfare. Here is why we stand as your ideal choice:
Adaptable
We understand that every individual is unique and his or her needs can change over time. One of the primary reasons our clients choose us is our flexibility. We provide our home care services to suit your needs and adapt to change as your needs change. When you have a requirement for either short-term or long-term care, we are committed to providing a flexible service to you, as and when most suitable to you.
Personal
At the heart of our service is a person-centred methodology. We spend time getting to know you as an individual, finding out about your personal needs, your own special interests, and what you want to achieve. Our staff are trained to give caring and individualised support, and to make you feel valued and respected. We spend time getting to know our clients, so you can be certain you have someone looking out specifically for you and who is interested in your welfare.
Skilled
With years of experience in providing in-home care, we possess the expertise and abilities to provide the highest quality care. Our caregivers receive extensive training in a wide range of topics, from housekeeping and personal care to complex medical needs. We are continuously up to date on the newest practices and technology in caring, allowing us to provide the best possible solutions to meet your needs.
Empowering
Our aim is to enable you to live independently and with dignity. We think that you have the right to make choices about your own care and that we must work in partnership with you to make sure that your wishes and your needs are at the centre of all that we do. By providing support that encourages independence and well-being, we enable you to live your life as best you can.
As a registered Home Care agency, we are proud to have our high-caliber and compassionate carers, who strive to deliver care to individuals in the comfort of their own homes. Our carers are carefully recruited to not only meet the standards expected but to be truly dedicated to upholding respect, dignity, and independence. All of our carers are properly trained and continually updated with the most recent health and safety practices, and are able to cater to a range of needs, from physical disability, mental illness, to chronic illness.
Our carers are chosen as they possess the capability to deliver one-on-one, sympathetic care that is best fitted for the individual’s requirements. They appreciate the necessity to establish deep associations with their wards and endeavor as much as possible to grant a sense of ease and compassion. All of our carers are chosen by means of experience and qualification but also by the fact that they want to look after other people. Our caregivers try to offer each person not just their physical requirements, but also with what will be best for them and enhance their well-being.
The daily activities our carers assist with are personal care, mobilisation, meal preparation, and housekeeping. Besides physical care, our carers also offer social care, companionship, and emotional support for our clients to enable them to socialise and become part of society. Our home care system that is integrated provides individuals with independence and autonomy and enables them to preserve their dignity and quality of life in their own homes.
At the heart of our philosophy of care is a dedication to helping each person preserve as much quality of life as possible. From a few hours a week to round-the-clock 24/7 care, our carers are both flexible and caring, so they adapt their care to meet the needs, goals, and wishes of each individual. We do our best to deliver home care that empowers individuals, facilitates independence, and improves their general health.
We understand it is daunting to sort through the range of options that are available to pay for home care, fear not, we are here to walk you through. Based on eligibility and circumstance, there are numerous methods of paying for home care.
Home Care Packages
The Home Care Packages of the Australian Government are designed to help those in need of daily tasks assistance and would rather remain at home. The packages are awarded to older Australians assessed as needing a specific level of care. There are four levels of Home Care Packages, from low care needs to high care needs, complex care needs. The funding is paid for by the government, and the level of funding is based on the individual determination of need by an Aged Care Assessment Team (ACAT).
Home Care Packages can be utilized to fund a range of services from nursing, personal, domestic, social support, and allied health. Through funding under Home Care Packages, our clients can have plans tailored to them in order to address their needs, regardless of what they are, be it daily living, mobility, or home modification. As an accredited provider, we engage with individuals to help them access the Home Care Packages system and deliver to them the relevant services based on their needs.
NDIS (National Disability Insurance Scheme):
NDIS is a scheme funded by the government with a mission of assisting disabled people by providing them with funds to enable them to purchase services and devices to enable them to be independent. The fund is accessible to the deserving people below 65 years of age and particularly for those people with permanent and significant disability.
The NDIS funds can be utilized to pay for a range of home care services such as daily living, personal care, community participation, therapy, and support coordination. NDIS is flexible and individualized, and the recipients have full choice regarding what kind of caring they would like to receive. As we are a registered NDIS service provider, we are able to assist individuals with a disability with numerous services depending on their own needs and goals.
Private Home Care:
For those who do not qualify under the government, there is the option of private home care. Private home care is privately funded, and it enables individuals and families to choose what type and how much is best suited. Private home care differs also in relation to the type and hours of care.
This is a perfect setup for individuals who are not qualified to receive government funding or who prefer the more personalized, as-and-when type of care. Private home care can vary from bathing and medication management to socialization and respite for caregivers. Although paid for by private funds, the service can deliver quality professional care as and when needed.
If you or your loved one are considering the potential of home care in Shailer Park, the place to start is to find out what funding option would be best for you. Here’s how: