At Home Care Heathwood, we pride ourselves on delivering high-quality, compassionate, and personalised home care services in Heathwood and the surrounding suburbs. As an accredited home care agency, we realise how important dignity, independence, and comfort are when receiving home care services. We strive to deliver services that surpass individual and family expectations, and offer all of our clients the highest possible standard of quality that is specifically tailored to their specific needs.
Living in Heathwood, a beautiful and vibrant suburb, presents special challenges to those in need, specifically the frail and elderly, the post-surgery patient, and the person with complex care requirements. At Home Care Heathwood, we would want to make a difference in our client’s life by providing comprehensive, flexible, and affordable services. We wish to contribute to our client’s overall health, well-being, and dignity through generous, individualized care that will enable them to stay at home, with the care which they require to flourish.
Our services vary from numerous diverse kinds that are conducted in the most ideal and respectful manner possible, from private, home care, to more extensive services for more complicated medical conditions, our personnel are greatly trained, skilled, and devoted in delivering quality services to the people in Heathwood.
Our services are personalized and tailored, based on the specific client needs. We recognize that client needs may evolve over time, and we provide personalized care plans and periodic reviews so that the services we deliver continue to be appropriate. Whether we help with activities of daily living, provide clinical services, or any other form of assistance, we can facilitate individuals to remain at home, independently, comfortably, and securely.
As part of our commitment to the provision of quality care, we also embrace the use of open communication between clients, health professionals, and family members. We collaborate with all stakeholders concerned to improve the provision of coordinated, seamless, and planned care. Our personnel are friendly and dedicated in their endeavor towards creating a caring environment in which clients are respected and empowered throughout the provision of their care.
A multicultural and vibrant suburb, Heathwood is renowned for beautiful surroundings, a fast-paced life, and a tight-knit community. As a home care provider who is registered, we take pride in our home care services to the people in Heathwood. Regardless of whether they are in the eastern, western, south, or north suburbs, we provide our services according to the unique individual needs, so they can experience first-rate home care within their home.
Our home health care is created to aid in activities of daily living, health, or companionship for those in need. This can be personal, such as dressing and grooming, or more therapeutic care such as rehabilitation services, or nursing care. We include the client and his/her family in developing personal, client-centered plans so that we can meet his/her individual desires and goals. We know that every individual is different, and thus our services start from that point.
Through our home care services, residents of Heathwood can remain independent and receive professional assistance during their most vulnerable moments. Our experienced and skilled personnel are dedicated to delivering higher-quality service so that our clients feel valued, respected, and cared for. We excel at establishing long-term client relationships with their families so that they feel comfortable to leave quality and consistency in our hands in the future.
Choosing the right home care provider is, arguably, the most important decision that you will make in planning care for yourself or your loved one. It is crucial that you choose a provider who shares your values, is capable of meeting your needs, and fits well with your lifestyle so that the home care experience is one that is reassuring, empowering, and person-centered. Some of the following are factors in choosing the right home care provider:
At our home care company, we seek to deliver the highest quality care to our Heathwood clients. We deliver experienced, adaptable, and individualised care that supports people in living with dignity and independence. Our model is centred around building rapport, providing individualised support according to individual client needs, and fostering a culture that is built around respect and trust.
Flexible
We know that each person has individual needs that can fluctuate with time. That is why we provide adaptive living assistance programs that can be readjusted according to your needs, so that you can receive the desired assistance at all times. Whether partial assistance with daily living tasks from time to time or full-time support, we provide the flexibility that can integrate with your lifestyle and preferences.
Private
What we believe is that homecare should be as personal as the individuals we support. We take the time, therefore, to learn about our clients, what they want, and what they enjoy. That way, we can deliver care that is centred around your individual requirements, be that through the offer of companionship, assistance with personal care, or enabling you to stay active with your community.
Skilled
Our highly qualified carers receive training in the support of a wide range of conditions, from long-term illness through to recovery from surgery. With over decades’ worth of homecare combined, we know how to provide support in a way that fosters well-being, safety, and independence. Trust us for the provision of highly competent support that is reflective of the very best.
Empowering
Our belief is one of empowerment. We believe that any individual should be in control of their own life, even during their period in our care. We engage our clients in the creation of their individual care plan that supports them to live independently, be active, stay involved, and feel assured in their daily lives. We seek to empower you to be in control and live your own life, with the type and level of care that is desired by you.
As a registered homecare provider, we are delighted to provide professional, yet compassionate, home care to clients in Heathwood and the local area. Our home carers are the absolute lifeblood of our company and put all their passion and energy into making sure each person we look after feels secure, well cared for, and in control in their own home. We recognize that all care is personal, and we make sure that we provide very personalized services that support individual choice, dignity, and values.
Our carers are handpicked based on their professionalism, reliability, and experience so that we can be confident that they deliver the best in care. They are taken through a tough recruitment process, like background checks, reference checks, and training, so that we can be satisfied that they meet our standards of professionalism and reliability. We also continuously train and update our carers to keep them updated with the latest in home care best practices.
Our Carers visit each client on a one-to-one basis so that we can determine their personal needs and develop personalized care plans that are both flexible and supportive. Regardless of how little or how much support is required, our carers possess the skill and training necessary to provide assistance with a caring and supportive attitude. We make sure that our carers remain in touch with the clients and their families on a continual basis to inform them about the care given and alter the plan if required.
More than anything, however, our Home Carers, apart from being professional carers, also turn out to be friends with whom people can connect, and indeed, they bring a genuine amount of difference in the lives of individuals under their care. Our pride lies in the fact that we have employees who take interest in granting people independence, comfort, and general well-being in all whom we serve in Heathwood.
It may be tricky to work through the home care funding streams, but it is a process worth undertaking to ensure that individuals are able to receive the proper care that they require. We are pleased to provide both government-funded and non-government funded streams so that individuals in Heathwood have a choice on how they would prefer to fund their care services.
HOME CARE PACKAGES (HCP)
Home Care Packages aim to help older Australians who need help so that they can stay in their own home. Home Care Packages, funded by the Government, are authorized by the level of a person’s level of need, with funding in four categories (Level 1 through Level 4), ranging from level of care level through level of more serious level.
Within a Home Care Package, the client may be assisted with various types of services like personal care, home support, physiotherapy, and social support. The funding is coordinated by a Home Care Provider, in this instance our organisation, in conjunction with the client, that develops a goal-based plan. As a registered provider, we take care of administration and coordination of the services within the scope of care based on the funding agreements so that the overall plan is in the hands of professionals.
The person must be assessed by the Aged Care Assessment Team (ACAT) to be eligible to receive a Home Care Package. The team approves the level of care needed according to the person’s health and care needs, and the funding is released accordingly upon approval.
National Disability Insurance Scheme (NDIS)
NDIS is a federally funded scheme that provides support to Australians with a permanent and significant disability. Under NDIS funding, the participants who are eligible can access any of the home care services that enable them to live more independently, learn to live, and experience greater well-being. It may be personal care, therapy, mobility assistance, or any other support according to their requirement.
They have to be evaluated by the National Disability Insurance Agency (NDIA) to receive NDIS funding. Participants receive individual plan funding that indicates the funding they are provided and the support they can receive, based on their evaluation. We help participants execute their care plan as an NDIS-registered provider, delivering person-centred and responsive services to enable them to pursue their goals.
Private Home Care
For those who cannot afford government-funded services or who just do not wish to utilize government funds, private homecare is an alternative. Private homecare is the process of paying privately for homecare services, which allows the individual greater autonomy in determining what type and amount of visits of care he/she wishes to have.
Private home care can deliver any sort of care, ranging from personal and household care to more intensive such as therapy or nursing. Private home care is adaptable to supply the distinctive individual requirements in every individual, whether short-term in duration such as recuperation from surgery or long-term with persistent chronic disease.
Whereas individually funded home care involves self-payment, the benefit is that of greater flexibility and easier and quicker access to services without needing to go through lengthy application procedures. It is also for those who desire a more tailored type of care or would prefer to supplement government-funded services with extra care.
If you, or your loved one, require homecare services in Heathwood, it’s easy: call us to talk about your requirements and sort out what funding you are eligible for to access. Whether your eligibility for government-funded homecare, or your preference for private homecare, we can guide you through the process and have you, or your loved one, receiving the best possible care.