As a Ellen Grove-based Home Care registered provider, we are dedicated to providing quality, caring, and individualized Home Care to our consumers in the comfort and dignity of their own homes. We strive to improve the lives of older Australians, individuals with chronic disease, and individuals who need additional assistance because of injury, illness, or disability. We understand that each person is different and has different needs, and we try to tailor our services to each client’s individual needs so that they can stay safe, independent, and well cared for.
Ellen Grove is a tight-knit suburb with beautiful vistas and peaceful ambiance. We are fortunate enough to be able to offer the residents of this beautiful suburb a range of Home Care services that enable one to stay at home for as long as one desires and yet still get the kind of care one requires. Our services are designed to give one all ranges of care, from basic home care to complete medical and nursing care, so that one can enjoy the convenience and safety of home without compromising the quality of care one requires.
We feel that our services must be holistic, and not only physical and medical but emotional and social needs must be fulfilled as well. That is why we do not only offer practical support but social activities, transportation, and even companionship. Our well-trained and experienced staff will try their best to ensure each client’s needs are fulfilled with respect and dignity as well as excellent care.
Through our continuum of comprehensive services, we enable individuals to maintain their independence, promote healthy living, and bring peace of mind to our clients and their families. Our philosophy of Home Care is founded on trust, dependability, and sincere dedication to our consumers.
As a registered home care agency, we pride ourselves in the delivery of individualized, quality care services to all suburbs in Ellen Grove. Our holistic philosophy is one where each client receives the amount of attention and care that he or she as an individual requires based on his or her individual needs. Home care is not just providing assistance, but providing dignity, comfort, and independence in the comfort and safety of home. Whether it’s daily tasks or more comprehensive healthcare requirements, we strive to provide the highest level of care to all of the suburbs of Ellen Grove, and have each client feel special and cared for every step of the way.
We offer a complete set of services to meet an entire spectrum of needs, ranging from housekeeping, medication, and personal care to rehabilitation and nursing care, and even friendship and companionship. Through our fully trained carers and health professionals, we are here to assist individuals in living independently and getting the best out of life, irrespective of their age and ability.
When choosing the most appropriate home care agency, what is important is to find one that will not only meet your functional requirements but also your values and needs. It is overwhelming, yes, but what is important to keep in mind is that the best one is one that will listen to you, find out your particular situation, and work together with you to achieve the best outcome.
Some key things to keep an eye out for during the selection process include what services they cover, how much experience and training their caregivers have, and how adaptable the agency is to meeting your changing needs. Furthermore, you want to make sure they have a strong reputation for providing quality care and are registered by the appropriate authorities, which ensures they operate by industry standards.
We have a personalized strategy for caring whereby all our clients are treated with respect and every individualized care plan is created to meet individual needs. With our services, you can be assured that your care is being taken by qualified and experienced individuals who are working towards enhancing your wellbeing.
We understand that the choice of a homecare agency is a personal one, and we are honored to have the trust of our clients. Following are some reasons why we think we are the most suitable for you:
We Are Flexible
Our company is built on flexibility. We understand that changes are inevitable, and we’re here to meet them. You might require our assistance for a couple of hours a week, or perhaps you need ongoing care. Whatever the case, we’re dedicated to delivering services according to your lifestyle and individual needs. With flexibility, we’re capable of responding to alterations in your well-being, lifestyle, or personal wish.
We Are Personal
We are experts in personalized care. Each person is different, and so is our care – we strive to address your particular needs and wishes. We take the time to get to know you and develop an individualized plan of care that respects your special situation. Our caregivers establish compassionate, genuine relationships with clients and treat them with dignity, respect, and active listening along the way.
We Are Experienced
With long experience of working in the home, our carers are experienced and well-trained in a variety of care services. From personal and medical to intimate care, we can manage complicated health needs and bring comfort and dignity to each individual. Our mature, sympathetic staff are trained to deliver caring and professional care in every situation.
We Are Empowering
At the root of our mission is the belief that every person is entitled to independence and dignity. We work to enable our clients to live as full and whole lives as possible, regardless of illness or age. We have designed our services to assist you with what you require to be as independent as possible, safe and confident in your own home.
At our centre, our Home Carers are the pulse of our business. They are professional, compassionate individuals who have a genuine passion for caring and improving the lives of those in their care. We understand that the selection of a carer is a very personal decision. With this in mind, we take great care to seek out individuals who are professionally trained but who also possess a natural inclination to care.
Our carers go through a strict recruitment procedure to ensure as high a standard as possible in both professionalism and skill. All carers are carefully vetted with work with vulnerable adults checks and criminal record checks, so you can be sure that the person who enters your home is not only safe but also someone you can trust. Our carers also receive ongoing training so they stay abreast of industry standards and best practice so that they can provide the most optimum standard of care.
Every carer is meticulously matched to individual clients according to their need, choice, and personality. We feel that every individual is different, and the relationship between carer and client is the catalyst for effective delivery. Our carers will deliver these from personal care to preparation of meals, management of medication, to simply being there to offer companionship with warmth, professionalism, and respect.
Our carers are trained to provide care for people with specific conditions, e.g., dementia, Parkinson’s, and other complex needs. We aim to establish respect and continuity with the person and their family and provide care in a manner that preserves the client’s independence and dignity.
Our Home Carers provide not just physical care, but emotional as well, and develop healthy, nurturing relationships with clients. They are the consistent, familiar face enabling people to sense continuity and security in their own home. In all that we do, we respect, understand, and empathize, so that all clients are heard and treated with dignity.
We believe Home Care is not a service, but a partnership that makes daily life more enjoyable for everyone. We are happy to provide excellent carers, first class in every aspect of their role so that every client receives the support they need to enjoy their life to the best possible degree.
You can pay for our Home Care services through a variety of options, which will suit each need and circumstance. Knowing the options will enable you to make the right decision between you and your loved one, so that you receive the assistance you need without breaking a fortune.
Home Care Packages
Home Care Packages (HCP) deliver assistance in activities of daily living to aged Australians. Home Care Packages are funded by the government, and through them, a person gets an individual care plan, and they have services delivered according to the intensity of their need. There are four Home Care Packages from low to high level, and the funding amount rises with the level.
Home Care Packages provide services like personal care, nursing, domestic assistance, social support, etc. To determine whether you are eligible to receive a Home Care Package, the government undertakes a comprehensive assessment of your needs. Upon their approval, you receive an allocation depending on your needs, and you can select a carer to deliver the caring services that you require.
The NDIS (National Disability Insurance Scheme)
For a person with a permanent disability, the NDIS funds a very wide array of support services. The scheme assists a person with a disability in reaching their goals and becoming independent by funding services like personal care, therapy, home modification, and other support services.
To receive NDIS funding, a person needs to be eligible and go through an NDIS planning activity to develop an individualised care plan. NDIS funding is very flexible and can cover a range of support, depending on individual goals and needs. NDIS delivers greater choice and control by the individual in the services they receive, and to choose providers best placed to meet their needs.
Private Home Care
For people who are not eligible for government funding or would like to have greater control over their own care services, there is another funding option known as Private Home Care. Private Home Care is personalized, direct payment for services on top of the government funding. Private Home Care is extremely personalized and can be designed to address specific needs.
Private home care offers a general scope of services such as personal care, companionship, housekeeping, and nursing. The client can select the services in terms of the type and frequency they wish to receive the care they require, with flexibility and independence. The private home care is received faster and more individualized for some since there are fewer qualifying factors than in government-funded care. Since it is self-paid, one needs to monitor the fee.
Should you be considering Home Care services, the first step is to identify your needs and understand what funding is available to you. Here is what to do next: