NDIS Short Term & Medium Term Accommodation · Sydney NSW

NDIS Short Term Accommodation in Sydney, explained properly

The rules around STA changed in October 2025 — including its name. Most pages you'll find on this topic haven't caught up, which matters if you're trying to work out how many days you can access or whether a stay will actually be funded. This page covers the current guidelines, what the daily rate does and doesn't include, how Medium Term Accommodation differs, and how to get either into your plan.

  • Registered NDIS provider
  • STA, MTA, SIL and SDA
  • 24/7 support during stays
  • Hospital discharge support
Start with this

Short Term Accommodation is now called Short Term Respite

On 20 October 2025 the NDIA updated its operational guideline for this support and renamed it. Short Term Accommodation (STA) is now Short Term Respite (STR). Same support, new name — and a meaningfully different emphasis.

The NDIA's stated reason for the change is that the new name better reflects the purpose: giving participants time apart from their usual care arrangements while their primary informal supports — usually family — take a genuine break, so they can sustain the caring role. It also shifts the focus away from the building and onto the support being delivered, which is why respite can now more clearly happen in your own home rather than only in a respite house.

Why does this matter practically? Because the updated guideline is tighter about what the funding is for:

  • The emphasis has moved away from skill-building and "trial stays" toward respite for informal carers.
  • Funding covers standard accommodation and support during the break — not holidays, cruises, overseas trips, airfares or holiday packages.
  • Accommodation generally needs to be stationary and within your state, except in border areas.
  • Activity and transport costs during a stay are limited.
  • The NDIA may reduce funding for other regular supports you won't be using while you're in respite.

If you read a page about STA that doesn't mention the October 2025 guideline, treat its detail with caution — several widely shared guides still describe the older framing.

One practical note: the change is recent enough that plans, invoices, provider websites and even some NDIA correspondence still use "STA". Both terms refer to the same thing, and you'll see both for a while yet. We use them interchangeably on this page for exactly that reason.

The basics

What short term accommodation actually covers

STA funds a short stay away from your usual care arrangements, with the support you need during that stay — up to 24 hours a day if that's what your situation requires.

It's funded from your Core budget, which is worth knowing because it means STA doesn't eat into your Capacity Building funding for therapies. It's also priced as a daily rate rather than an hourly one, bundling accommodation and support together. That has a practical consequence families often miss: comparing an STA daily rate against an hourly support rate tells you nothing useful, because the two aren't measuring the same thing.

What the daily rate includes varies by arrangement, and this is the single most important thing to pin down in writing before you book. Meals are commonly included. Some activities may be. Everyday costs that anyone would pay — cinema tickets, entry fees, equipment, memberships — generally remain yours.

The NDIA will only fund it where the need relates to your disability. That's a real test, not a formality. Respite because a carer needs a break from an intensive caring role qualifies. A family holiday that anyone might take does not.

And a point that gets lost in the name: respite doesn't have to mean going away. Support can be delivered in your own home while your family takes the break instead — which for some participants, particularly those who find change distressing, is far and away the better arrangement. The renamed guideline makes this clearer than the old one did.

Generally included

  • Accommodation for the duration of the stay
  • Disability support during the stay, up to 24 hours a day
  • Assistance with personal care, meals and medication
  • Meals, in most arrangements
  • Some agreed activities, within limits

Not funded

  • Holidays, cruises and overseas travel
  • Airfares and holiday packages
  • Entry fees, tickets and memberships
  • Costs anyone would pay regardless of disability
  • Accommodation outside your state, except border areas
The number everyone asks about

How many days can you access?

The general rule: up to 28 days of short term respite per year, with no more than 14 days in a row, unless exceptional circumstances apply.

Within that, you choose the pattern. A single fortnight block. Two separate weeks. One weekend a month across the year. Four long weekends spread around school holidays. The flexibility is genuine, and using it well is a skill — regular shorter breaks often sustain a caring relationship better than one long block, though families differ.

Two important caveats. First, your plan is the authority, not the general rule. What you can actually access is what's funded in your plan, and plans vary. Check yours rather than assuming 28 days.

Second, there's a specific provision for children at risk of entering residential care: the NDIA may fund more than 28 days in those circumstances, though generally no more than 30 days at a time or 60 days per year.

How the NDIA works out your funding level

The updated guideline is more explicit than the old one about the calculation. The NDIA considers how many hours of informal and paid support you receive per day, whether your regular paid supports can continue during the respite stay, and whether you need a higher support ratio at particular times of day. Funding is generally at a group rate unless there's evidence you need individual support because of your disability.

The practical implication: if your family provides a great deal of unpaid support, document it. Hours, intensity, what happens without it. Families routinely understate this out of modesty and receive less respite funding as a direct result.

It's not one thing

Types of respite arrangements

"Respite house" is what most people picture, but it's only one of several options — and often not the best fit. What works depends on the participant's tolerance for change, their support needs, and what the family actually needs a break from.

Shared respite stays

A short stay in a home with a small number of other participants and rostered support. Sociable, cost-effective, and for many participants the most enjoyable option. Works best where the person copes well with new environments and other people.

Individual stays

A stay with one-to-one support, funded where there's evidence individual support is needed because of disability. Suits people with complex needs, high anxiety around change, or behaviours that make shared settings difficult.

Respite in your own home

Support workers come to you while family take their break elsewhere. Nothing about the participant's environment changes, which for people who find transitions distressing can be the difference between a restful break and a disastrous one.

Homestay arrangements

Staying in a support worker's or host family's home. A middle path — more homelike than a facility, more change than staying put. Depends heavily on the match.

One use of STA worth knowing about, even though the renamed guideline de-emphasises it: a short respite stay remains the lowest-stakes way for a family to test how someone travels away from home. If supported independent living is a conversation on your horizon — even a distant one — a couple of weekends of respite tell you more than months of speculation. Just be aware the funding is justified on respite grounds now, not on "trial stay" grounds.

The support nobody asks for in time

Medium Term Accommodation (MTA)

MTA is the NDIS's answer to a specific and stressful situation: you have a confirmed long-term home, but it isn't ready yet, and you have nowhere to be in the meantime.

It funds transitional accommodation for up to 90 days. The classic cases are a hospital discharge where returning home isn't possible, an SDA dwelling still under construction, or a SIL vacancy that opens in eight weeks rather than tomorrow.

Here's the critical difference from STA, and the one that catches people: MTA funds the accommodation cost only. Support is funded separately, through your existing SIL, Core or other support funding. STA is an all-inclusive daily rate; MTA is a housing fee with support billed alongside it. Asking for the wrong one costs time you usually don't have.

The other crucial point is timing. MTA generally requires that a long-term housing solution is confirmed — it bridges a known gap rather than an open-ended search. If you're approved for SDA but haven't found a dwelling at all, MTA is harder to argue than if you've been offered a specific home with a specific move-in date.

Most families discover MTA exists around week six of a hospital-discharge standoff, which is roughly five weeks too late. If a discharge date has been mentioned and there's any doubt about where the person will go, raise MTA with your support coordinator that same week.

When to ask about MTA

  • A hospital discharge is being planned and home isn't viable
  • An SDA dwelling is being built or refurbished
  • A SIL vacancy has been offered with a future start date
  • Home modifications make the current home temporarily unusable
  • A family care arrangement has ended and permanent housing is in progress

In Sydney, MTA requests most commonly follow discharges from major hospitals including Westmead, Liverpool, Royal Prince Alfred, Royal North Shore and St George.

Which one do you need?

STA vs MTA vs SIL compared

These three get confused constantly, including by people working in the sector. They answer genuinely different questions.

STA / Short Term RespiteMTASIL
PurposeA short break for the participant and their informal carersBridging a gap until confirmed long-term housing is readyOngoing support in a permanent home
DurationGenerally up to 28 days a year, max 14 at a timeUp to 90 daysOngoing
What's fundedAccommodation and support, bundled in a daily rateAccommodation cost onlySupport workers only — not the housing
Support included?Yes, up to 24 hours a dayNo — funded separatelyYes, under an agreed roster of care
BudgetCoreCoreCore (usually stated, not flexible)
Typical triggerCarer burnout; a planned family breakHospital discharge; a dwelling not readyMoving out of the family home permanently

A pathway we see regularly in Sydney: respite weekends first, to test the water. Then MTA after an unexpected hospital admission, bridging the gap. Then a permanent SIL home once the right vacancy and housemate match appear. Because we deliver all three, families don't have to re-tell their story to three organisations at the worst possible time — which sounds like a small thing until you've had to do it.

Getting it in your plan

How to get STA or MTA funded

Both sit in your Core budget, and both need to be raised specifically. Neither appears in a plan because a situation is obviously difficult — somebody has to ask.

1

Document the caring situation honestly

This is the step that decides your funding level. How many hours of informal support does your family provide daily? How intensive? What happens on the days it isn't available? The NDIA calculates respite funding partly from this, so understating it costs you directly.

2

Raise it with your NDIA contact or coordinator

At a planning meeting, a check-in, or by requesting a plan change if your circumstances have shifted. Use the current terminology — short term respite — and be specific about the pattern you want: a fortnight block, monthly weekends, or something else.

3

Connect it to your goals

Respite needs to relate to your disability support needs and support your goals. Sustaining a caring relationship that would otherwise break down is a legitimate and powerful framing. So is maintaining community participation during a carer's absence.

4

For MTA, establish the bridge

MTA requests are strongest when a long-term housing outcome is confirmed. Bring evidence: an SDA offer, a SIL vacancy with a start date, a building completion timeline, a hospital discharge plan. "We're still looking" is a much harder case.

5

Book early, especially around holidays

Funding approved is not the same as a bed available. School holidays, Easter and the Christmas period book out months ahead across Sydney. If you know you'll need a break in January, ask in September.

6

Confirm what's included, in writing

Before any booking, get written confirmation of what the daily rate covers — meals, activities, transport, support ratio — and what it doesn't. This one habit prevents the large majority of respite disputes.

Due diligence

How to choose an STA provider in Sydney

Respite is often the first time a participant stays anywhere without family. That makes provider quality matter more here than the short duration suggests — a bad first respite experience can set back a family's home and living plans by years.

Ask who else will be staying. In shared respite, the mix of guests changes every stay. Ask how they group people, whether ages and support needs are considered, and what happens if there's a conflict mid-stay.

Ask about staffing ratios and continuity. What's the ratio during the day and overnight? Will the same workers be there across the stay, or does it rotate? Continuity matters enormously for a short stay where nobody has time to build rapport slowly.

Ask for a pre-stay visit. Any decent provider will let you visit beforehand — ideally with the participant, at an ordinary time of day. Walking through the house before staying in it removes most of the fear.

Check they can meet clinical needs. Medication administration, PEG feeding, seizure management, manual handling, behaviour support plans. Respite providers vary hugely in capability, and this is not something to discover on arrival.

Verify registration and compliance. Check the provider's number on the NDIS Provider Register and search the NDIS Quality and Safeguards Commission's published compliance actions. Ours is 4050164422.

Ask what happens if it goes badly. Who calls you? How quickly? What's the process if the participant wants to come home early? A provider with clear answers has thought about it; one without hasn't.

Questions to ask before booking

  • Exactly what does the daily rate include?
  • What's the support ratio, day and night?
  • Can we visit before the stay?
  • Who else will be staying, and how are guests matched?
  • Can you administer medication and manage [specific clinical need]?
  • What's your cancellation policy?
  • How do you communicate with families during a stay?
  • What happens if we need to end the stay early?

Get the answers to the first two in writing. They're where most disputes start.

Coverage

STA and MTA across Sydney

We deliver short term respite and medium term accommodation across Greater Sydney, alongside SIL and SDA. Availability varies by date and location, and demand is strongly seasonal — if you're searching for an STA provider near me for a specific school holiday period, start early.

Western Sydney

Parramatta, Blacktown, Penrith, Mount Druitt and surrounds. Close to the Westmead health precinct, which matters for participants with complex medical needs and for MTA following discharge.

South West Sydney

Liverpool, Campbelltown, Bankstown, Fairfield and the Camden corridor. Liverpool and Campbelltown hospitals nearby, and newer housing stock through the growth corridor.

Inner and South Sydney

Established suburbs with good transport access. Suits participants maintaining work, study or family connections closer to the city during a stay.

Northern and Hills districts

Ryde, Hornsby, the Hills and surrounds. Quieter settings, which some participants strongly prefer for a break.

Sutherland and St George

South of the river, with access to Sutherland and St George hospitals for participants with ongoing clinical needs.

Hospital discharge support

Wherever the hospital is, MTA requests move faster when we're involved early. If a discharge date has been raised and housing is uncertain, call us that week rather than waiting.

ParramattaWestmeadBlacktownPenrithMount DruittLiverpoolCampbelltownBankstownFairfieldCamdenRydeHornsbySutherlandHurstville

Check STA availability

Tell us your preferred dates, support needs and area of Sydney and we'll tell you what's available. For MTA following a hospital discharge, call as early as possible — timing is everything.

Call 1300 271 824
Straight answers

NDIS short term accommodation: frequently asked questions

Yes. Respite is the purpose; Short Term Accommodation — now officially Short Term Respite — is the NDIS support that funds it. The October 2025 rename was specifically intended to make that clearer, after feedback from participants, families and carers that the old name focused on buildings rather than on the break itself.

The NDIA generally funds up to 28 days per year, with no more than 14 consecutive days, unless exceptional circumstances apply. But "generally" is doing real work in that sentence — your plan is the authority. Check what's actually funded in yours, and if it doesn't reflect your caring situation, you can request a plan change rather than waiting for reassessment.

No, and the updated guideline is explicit about it. Holidays, cruises, overseas trips, airfares and holiday packages are all excluded. Accommodation generally needs to be stationary and within your state, except in border areas. Everyday costs anyone would pay — entry fees, tickets, memberships — remain yours. The funding is for standard accommodation and disability support during a break.

STA is short respite — generally up to 28 days a year, 14 at a time, with accommodation and support bundled into an all-inclusive daily rate. MTA is transitional housing for up to 90 days for people whose confirmed long-term home isn't ready, and it funds the accommodation cost only, with support funded separately. Different purposes, different durations, different funding mechanics. Asking for the wrong one wastes weeks.

Both sit in your Core budget, but they're funded separately. One thing worth knowing: the updated guideline notes the NDIA may reduce funding for regular supports you won't be using while you're in respite — which is logical, since you can't receive your usual home supports and respite supports simultaneously. Your coordinator can explain how this works in your specific plan.

Yes, and the renamed guideline makes this clearer than the old one did. Support workers come to you while your family takes their break elsewhere. For participants who find changes of environment distressing — which is a great many people — this is often the arrangement that actually delivers rest for everyone rather than a stressful few days followed by a difficult week.

For ordinary weekends, a few weeks is usually enough. For school holidays, Easter and the Christmas–January period, months. Demand across Sydney is intensely seasonal, and every family wants a break at the same time. If you know you'll need something in the January holidays, start the conversation in spring.

Start very small. A single night, close to home, with a visit to the house beforehand so nothing is unfamiliar on the day. Then a second stay a few weeks later. Most families find the third or fourth stay is when something shifts and the child starts packing their own bag. Rushing this is the main thing that goes wrong — and there's no prize for a long first stay.

Yes. Across our Sydney services we support participants with PEG feeding, seizure management, continence care, complex manual handling and behaviours requiring registered behaviour support plans. High-intensity supports are delivered by workers trained and assessed for those specific tasks. Tell us the details at enquiry stage so we can confirm capability honestly rather than discovering a gap on arrival.

It happens, and it's not a failure. We'd contact you immediately if a participant was distressed and wanted to go home, and we'd work with you afterwards on what to adjust next time — a shorter stay, a different room, a familiar worker, or respite delivered at home instead. What we wouldn't do is treat one difficult stay as proof that respite isn't for someone.

Talk to us about a break

Whether you need a weekend, a fortnight, or an MTA bridge after a hospital discharge, the fastest way forward is a short conversation. We'll tell you what's available, what your plan is likely to cover, and if we're not the right fit, who might be.

Call 1300 271 824

Or enquire online and we'll call you back within one business day.

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