As a registered NDIS provider, our commitment lies in providing quality, individualized services for the needs of people of the Hawkesbury. Our vision for individuals with disabilities is for them to be fully supported with independent support, their quality of life, and their contribution towards society. With our compassionate staff and our commitment towards individualized care, we connect with participants and their families and ensure optimal possible services for every individual’s situation.
We understand the complexity of working with the NDIS and therefore offer coaching and support every step of the way. From your very commencement on your journey, from your very first consultation, and with your on-going support, we are there to ensure participants feel heard, valued, and respected every step of the way. Our qualified and professional team of specialists are dedicated to working with compassion and honesty, and assisting people to live their choice of life.
Our services accommodate changing individuals’ needs. If, or for whom, you need more assistance with daily needs, behavioral supports, and specialty care services, we can be of assistance. We use a whole-need approach, not only responding to our clients’ current needs, but also their future aspirations and goals. With collaborative plans, regular assessments, and commitment towards quality provision of our services, we wish to leave a lasting, beneficial legacy on the individuals with whom we interact.
About Hawkesbury
Hawkesbury is a scenic and lovely location in New South Wales, Australia, with its natural landscape, history, and people-oriented setting. The town, sitting on the banks of the Hawkesbury River, has lovely country and suburban scenery with individuals being able to live away from urban centers such as Sydney and still be able to access urban infrastructure and urban services.
The region consists of a heterogeneous composition of people of varying abilities, backgrounds, and needs. Regional services must, therefore, be accommodative and resilient enough to be able to cater for the needs and opportunities of this heterogeneous composition of people. In Hawkesbury, access to requisite supports becomes more pronounced for people with disabilities, who can be geographically disengaged and may not have access to requisite resources in some locales.
Our role, being a disABILITY NSW provider of the NDIS in Hawkesbury, is to bridge gaps, and our wide variety of services are designed with the purpose of helping people live independent and rewarding lives. From assisting with personal care, providing behavioral supports, and encouraging social inclusion, we understand what works for people in Hawkesbury.
Furthermore, Hawkesbury also has its proportion of country and rural areas where individuals may be more challenged with accessibility. We are delighted to be able to reach such areas and not leave individuals with disabilities with their access hampered because of where they live. With our outreach and in-home provision, we ensure individuals feel not disenfranchised, regardless of their residential environment.
Through our interventions, we wish to promote identity and a sense of belonging, and facilitate people with disabilities in Hawkesbury being able to live their lives with their peers. With our extensive experience working locally for a very long period of time, we understand the individual needs and aspirations of the individuals we support, and can therefore offer very individualised and effective interventions.
Our Services
As a registered NDIS provider for the Hawkesbury, we can offer a range of different services for individual participant requirements. Our process centers on accomplishing real, useful change for our participants’ lives. Below is a description of what we can offer:
We offer individualized disability care, addressing emotional and physical requirements of disabled individuals. Our staff are fully qualified and can take individuals with their normal needs, and they can live independently with the necessary backup.
Our home solutions allow people with disabilities to be comfortable and secure in their homes. We provide our clients with personal care, housekeeping, and a clean and organized setting. We tailor our solutions to individual needs.
We understand, of course, there are participants who must be covered a little more in the evening. Our evening and night cover offers reassurance for participants and their families, with qualified evening and night cover, assuring safety and reassurance.
For those with more individual, more personalized needs, our private packages of care are the solution. We can organize dedicated care staff for every-day, personal, and social needs, with a very high ratio of individualized attention and customization.
For individuals with complex needs or those requiring continuous support, our 24-hour care services offer round-the-clock assistance. Whether in the home or in a supported living environment, we ensure that care is always available when needed.
We provide participant-specific behavior support for participants who may be challenged with behavior. Our specialists interact with participants and, with them, create plans for promoting positive behavior, emotional stability, and reducing possible triggers.
Social and Social Companionship
We support people in engaging with their communities and participating in other and social events, and reducing loneliness and helping them connect. Our services are dedicated to helping people with disabilities access fulfilling opportunities for interaction and be engaged with their communities.
Our improved skills on a daily basis target developing skills towards becoming independent. This may be gaining skills for performing every day’s task, gaining skills for survival, and access to necessary resources for a quality life.
We offer general housekeeping, laundry, cooking, and general house maintenance in-home. The goal of this service is to take from participants the drudgery of housekeeping and leave them with more of their effort and more of their time for other purposes.
Our personal care services are for individuals with their individual needs of bathing, dressing, grooming, and mobility. We provide respectful and dignified personal and cleanliness needs of participants.
Through our wide variety of services, we strive towards leaving a lasting and positive footprint on people with disabilities in the Hawkesbury. With our individualized approach, flexibility, and commitment towards the community, every individual has access to the best quality of support best applicable for their personal needs.
Supported Independent Living (SIL)
Supported Independent Living (SIL) is a National Disability Insurance Scheme (NDIS) service, whose purpose is to facilitate individuals with disabilities with independent living, with the support for their day-to-day requirements. In Hawkesbury, our SIL services are personalized for every participant, enabling them to live independently in their homes with the best amount of support.
Our SIL housing has the vision of enabling people’s independent lives, with the presence of support staff for housekeeping, personal, and social interaction. The individuals needing support, but with a desire for being independent, can be served with group, or single housing. Choice and control are our goal, with support, for participants, with the freedom of choice of what happens in their lives.
We understand individual needs and wants, and hence our SIL supports are personalized. Some participants require 24/7 support, and others need support on a specific day or on specific times of the day. Our personnel are very competent and experienced with skills for the provision of the support with utmost confidentiality and choice of the individual. This brings a safe and trust environment with the participants, and they can live independently and confidently in the community.
In addition to their individual needs, our SIL also provides support in the areas of finances, cooking, transportation, and recreation and social events. We promote participants’ independent and engaged lives in their communities, be this for employment, education, or recreation. We want participants’ lives to be balanced and fulfilling.
NDIS Medium Term Accommodation (MTA)
Medium Term Accommodation (MTA) offers participants short-term residence, 90 days to two years, in order for them to be able to wait for more stable residence, or transition between settings of care. The participant with a disability may avail of this for their accommodation needs, not being ready for stable residence. In Hawkesbury, we accommodate for the reason of responding to other needs, and the individual circumstance of every participant will be considered and dealt with the support required.
Our MTA supports provide comfortable, clean, and safe housing, with supports individualised for their needs. From short-term residence for pre-arranging more stable provision, or for use as a step towards more extensive rehabilitative treatment, our support staff are on hand to ease the transition. We can provide participants with the care needed for them to settle, and with access to the necessary provision such as personal care, assisting them with day-to-day functioning, and access into mainstream society.
Importantly, our MTA also accompanies individuals in searching for their solution for their future housing, with our team assisting them with setting them up with a long-term housing solution of their choice. With stable and supportive housing for this transition, our individuals feel encouraged and assisted, setting them up for easy transition into independent residence or more settled arrangements.
NDIS Short Term Accommodation (STA)/Respite Care
Short Term Accommodation (STA) and Respite Care are wonderful supports for participants and their families. STA and Respite Care provide participants with short-term relief for their primary caregivers, with participants receiving quality of care and a supportive, safe environment when their caregivers need a break. STA in Hawkesbury has the function of helping individuals with disabilities who need short-term care for a range of different purposes, including for family holidays, holiday for their caregivers, and crises.
We understand the importance of caregivers’ respite and facilitate the individual being served to feel comfortable, safe, and engaged in a positive manner. Our STA services cover assisting with personal needs, social interaction, dining, and healthcare and also offer participants the freedom to interact with other individuals and participate in recreation or therapy. Each participant’s individualized care plan is established with them and their family, and we take every effort to provide care responding to their needs, wants, and goals.
Our team of professional carers and supportive staff are committed to individualised, compassionate care, and assisting participants and their loved ones in becoming comfortable and reassured. If a participant must be admitted for a short-term period, a period of respite for a shorter, not prolonged, duration, our goal is relaxation, safety, and overall happiness for all.
Specialist Disability Accommodation in Hawkesbury
Specialist Disability Accommodation (SDA) offers quality, purpose-specific housing for individuals with extensive and complex disabilities. SDA accommodates individuals with specific needs, for instance, individuals with extensive levels of needs for physical support, and individuals who can exhibit complex and problematic behaviors.
There are varying categories of housing under SDA, and they house varying needs. Some of them include High Physical Support, Stronger Housing, Living with Greater Independence, and Enhanced Livability. All of them vary from one another, and they are for gaining maximum safety, autonomy, and comfort for residents.
High Physical Support: Designed for individuals with significant disabilities and with complex equipment and personal assistance on a day-to-day basis. The needs can be barrier-free toilets, overhead lifts, wide entrance doorway, and purpose-specified lounges and kitchens for easy access.
Robust Housing: The housing accommodates individuals with extreme needs and also accommodates extreme behaviors. The housing has been planned and made with durable material, and its design accommodates extreme behaviors, with the advantage of a durable and secure environment.
Accessible Accommodation: An environment for individuals with moderate disabilities, accessible accommodation addresses the provision of space where movement and use can be achieved with ease, with accessibility including ramps, easy access toilets, and wider entrance points.
Improved Livability: The houses are designed with the purpose of improving the lives of individuals with cognitive, sensory, and other disabilities, with accessibility, usability, and comfort being the major points of significance.
At our SDA in Hawkesbury, we do everything possible to make every house accommodate the individual’s needs, and we consult with participants and their families in order to achieve the best possible environment for them. The homes are equipped with the best possible supportive devices and safety devices, and participants can live with maximum freedom with access to supports.
Disability Support Workers of Hawkesbury
Disability support workers are of highest value for quality provision of people with disabilities. We are pleased with being able to provide dedicated and compassionate support workers with training and competencies for working on every individual’s needs. Our workers can perform a variety of tasks, including personal care, being with society, transportation, and more. The workers are also with emotional support and enabling people’s independent lives.
Our support staff are not caretakers, they are also champions of their participants, affording them every possible avenue and helping them live enriched lives. From assisting with the mundane, transporting participants on appointments, and helping them with their social events, our staff are key determinants of the quality of every participant’s lives.
We also believe in cultural diversity and have a team of multicultural support staff with varying languages. This way, people of different cultures feel comfortable, listened to, and valued when receiving their care.
Our multicultural team of Arabic, Bangladeshi, Cambodian, Chinese, Ghanaian, Greek, Guyanese, Indian, Indonesian, Italian, Nepalese, Spanish, Thai, and Vietnamese support staff practice treating every individual with dignity not only worthy of them from a cultural perspective, but also with regard for their individual needs and desires. The cultural understanding forms the basis of our provision of individualised care fully emancipating every individual.
By fostering a respectful, empathetic, and understanding atmosphere, our supportive team of Hawkesbury’s disability staff ensures every participant feels treated with dignity and with the necessary support needed to thrive.
As a registered NDIS provider, our vision is to provide quality, expert-impacted individuals with varying health conditions. The challenge of working with more than one condition has been our experience, and we engage with the vision of providing individualized care for every participant. The individualized services we provide for every participant of the conditions we manage are:
Arthritis can lead to chronic pain, stiffness, and mobility, with a major influence on day-to-day functioning. We offer a range of interventions for arthritis, such as assisting with mobility and the provision of supports and devices that can reduce pain. Our professional team works with participants on individual pain, exercise, and physical therapy plans, assisting them with quality of life and independent functioning.
Autism Spectrum Disorder (ASD) also impacts people differently, and hence their need for support also varies extensively. We provide personalized interventions and interventions for their emotional needs, communication, and interaction. Our team of experts works with participants with the vision of assisting them in realizing their optimal capacity, with the use of evidence practices including ABA treatment, speech treatment, and interventions on senses.
Cancer care doesn’t end with treatment, but with treating the victim’s psychological, emotional, and physical needs. Our team offers compassionate treatment with individualized needs of cancer patients, from assisting them with their needs on a day-to-day basis up to after treatment. We ensure participants’ mobility, pain, and emotional needs, and ensure they feel comfortable with their healing process and maintain their dignity.
Living with diabetes isn’t simple and doesn’t stop. We manage participants’ diabetes with medication, blood glucose testing, diet, and exercise. Our approach is on assisting people with a normal way of life and being in charge of their diabetes, preventing its consequences and helping them live their lives fully and with vibrance.
Epilepsy care means being acquainted with the individual’s seizure and trigger factors. All of our staff are equipped with helping individuals with epilepsy with safety, seizure response, and seizure treatment after seizure. We engage with individuals and their families and create safety plans and seizure response skills with them.
Heart disease and other related illnesses can be very strenuous on an individual’s lifestyle. Our heart disease-related services are committed towards assisting individuals with heart illnesses in maintaining their heart disease with medication, observation of their vital signs, and exercise and diet needs. We also organize for healthcare experts such that participants attain maximum treatment for their heart disease.
Huntington’s Disease Treatment
Huntington’s disease is a neurodegenerative disorder with progressive impacts on movement, thought, and mood. We provide holistic care for people with Huntington’s disease, including treatment of its related symptoms, maximizing independent functioning levels, and emotional and psychological counseling. Our team has experience with this disorder’s individual needs, such as with movement and communication.
Mental health counseling also finds its importance in helping individuals with other psychological illnesses, including depression, bipolar disorder, and anxiety. Individualized treatment plans, emotional counseling, and counseling can be achieved with our experts. We guarantee there’s a comfortable environment where people feel heard and are in charge of their mental status.
Motor Neurone Disease (MND) describes a chronic neurodegenerative disease of the nerve cells with the function of governing the muscles. Our Motor Neurone Disease (MND) treatment consists of aiding with mobility, daily functioning, and emotional requirements. We emphasize retaining dignity and comfort and enabling participants’ optimal levels of autonomy with adaptive devices and mobility devices.
Multiple sclerosis is a chronic and unpredictable disorder of the nervous system. We offer personalized services for individuals with MS, including mobility, task of the day, and symptom support. We engage with each participant on a personalized level, from physiotherapy to counseling, for their quality of life improvement.
Muscular dystrophy culminates in progressive weakness of the muscle, affecting movement and normal functioning. Individualized treatment for such an affliction, from physiotherapy up to supportive need devices, is what we offer. The team of experts has training in enabling participants towards maximum possible functioning, allowing them to live a normal life.
Our out-of-hospital treatment provides for a smooth transition when the hospital discharges the patient. The treatment provides for smooth transition and reduces readmission. We provide rehabilitation, day-to-day functioning, and observation of chronic disease with the objective of helping the individual with their process of recovery from their homes.
Parkinson’s disease’s greatest impacts are on movement, balance, and coordination. Our Parkinson’s disease care addresses movement, balance, and coordination, with medication, exercise, and assisting with needs on a day-to-day basis. We engage participants on maintaining their quality of life and staying independent, modifying plans of care for their changing needs.
Palliative care addresses quality of life and pain of patients with limiting illnesses. The team has been equipped with empathetic care, pain, emotional counseling, and end-of-life decision support. The team works hand in hand with the family in order to preserve their dignity and autonomy of the individual.
Dementia care addresses cognitive and behavioral shifts related to such illnesses as Alzheimer’s. Our team offers individualized dementia care, helping individuals with dementia live independently for as long as possible. We also offer memory care, helping with day-to-day, and companionship, helping individuals with dementia live a whole and fulfilling life.
At our very core, we are a group of dedicated, experienced, and empathetic individuals who are dedicated to giving our best. Each of our team has their skill and experience, with a joint commitment towards assisting people of the Hawkesbury region. Some of our team values are discussed below.
Experienced
Our team of experts has years of experience working with the healthcare and disabilities industries. We understand the complexity of each disorder and take a holistic approach, working with participants on personalized treatment plans with compassion and effectiveness.
Committed
We are committed to the optimal possible well-being of every participant we enroll. Beyond duty, our staff works, and our participants are treated with the best quality of care. From a helping hand, if necessary, and emotional counseling, our commitment remains unbroken.
Passionate
Passion is what moves every action we undertake. We’re moved by our desire to leave our legacy on individuals whose lives we’re working for. Our passion filters into our commitment of not only achieving what our clients demand, but even more.
Empowering
Our team works with people towards achieving their freedom and being accountable for their lives. We equip them with skills, access, and means for them to be independent and achieve their aspirations. We are people-centered and believe in affording individuals a voice in their lives.
Expert
With a background of experience working and nursing, and also counseling, our team has the necessary skills and knowledge for treating different illnesses. We keep our skills and knowledge up-to-date and refresh them from time to time, and our interventions and treatment are hence always up-to-date and effective.
Big-hearted
At the very heart of our team there’s a genuine desire to be of service. We interact with every human being with love, compassion, and dignity. Our team forges deep connections with the people they love, and every individual feels loved and valued.
In everything we undertake, our team collectively works towards ensuring individuals of Hawkesbury are being provided with the best possible quality of care, meeting their specific needs and circumstances. We take pride in what we achieve for individuals and continue striving for excellence in what we undertake.
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