Our approach in Kirwan focuses on creating an environment that nurtures the individual capabilities of each participant. We believe that everyone, regardless of their ability, has the right to lead a life of dignity, choice, and autonomy. Through collaboration with participants, their families, and other support networks, we strive to offer comprehensive and compassionate care. Our services include various types of care such as overnight care, 24-hour care, and specialised services such as NDIS behaviour support. Whether a participant needs help with daily tasks or assistance in engaging with their local community, we are here to ensure that every individual has access to the resources they need to thrive.
In Kirwan, our team of professionals is dedicated to making a positive impact on the lives of participants by offering flexible, high-quality support that is adaptable to changing needs. Our services are guided by the principles of respect, empowerment, and inclusion, ensuring that every person we support has the tools and opportunities to live their best life.
Kirwan is a vibrant and thriving suburb located in the city of Townsville, Queensland, known for its close-knit community and beautiful surroundings. As one of the major residential hubs of Townsville, Kirwan offers a range of amenities and services that make it an ideal location for individuals with disabilities seeking supported living arrangements. The suburb is home to several parks, community centres, and recreational facilities, which provide ample opportunities for social and community participation, a key aspect of Supported Independent Living (SIL) services.
Kirwan’s accessibility is one of its major advantages. The suburb is well-connected by public transport, making it easier for participants to attend appointments, engage in social activities, and access essential services. With shopping centres, healthcare facilities, and educational institutions all within close proximity, Kirwan provides a supportive and convenient environment for individuals with disabilities. Its sense of community fosters inclusiveness, with many local organisations and groups actively promoting social interaction and participation among residents, including those with disabilities.
The local area offers a wide variety of activities tailored to people with disabilities, including accessible parks, swimming pools, and cultural events. Kirwan is also home to professional healthcare providers and allied health services, ensuring that participants have access to a broad range of support services. In this nurturing and welcoming environment, individuals receiving Supported Independent Living services can truly feel like they are part of a community, where they are valued and supported.
Disability care is one of the core services offered under Supported Independent Living (SIL) in Kirwan. This service is designed to assist individuals with physical, intellectual, or sensory disabilities, providing tailored care to help them live independently while receiving the support they need. Our disability care services cover a broad range of activities, including personal care, assistance with mobility, help with communication, and support with daily living tasks such as cooking, cleaning, and managing medications. Our team of trained and compassionate staff works closely with participants to ensure that their care plans are aligned with their goals and preferences.
Our home care service provides in-home support for individuals who prefer to live in their own homes but require assistance with daily activities. This includes help with domestic tasks, personal care, meal preparation, and companionship. Home care allows participants to maintain their independence while receiving the support they need in the comfort of their own homes. Our team works with participants and their families to create a care plan that meets their specific needs, promoting autonomy and well-being.
Overnight care is available for participants who need support during the night. This service is crucial for individuals who require assistance with medical conditions, personal care, or supervision during nighttime hours. Our team provides overnight care that ensures participants are safe, comfortable, and have immediate access to support if needed.
Private care offers a more personalised and intensive level of support for individuals who may require one-on-one assistance. This service can be tailored to meet the unique needs of the participant, whether they need help with daily activities, personal care, or specialised medical support. Private care is available for individuals who want dedicated support in a familiar and comfortable environment.
For participants with complex needs, we offer 24-hour care services. This ensures that support is available around the clock, providing peace of mind for both participants and their families. Our 24-hour care service includes assistance with all aspects of daily living, as well as constant monitoring and supervision to ensure safety and well-being.
Our NDIS behaviour support services focus on helping individuals with disabilities manage behaviours that may impact their quality of life. Through evidence-based strategies, we work with participants to develop behaviour support plans that promote positive behaviour and reduce the risk of harm. Our team is trained to provide compassionate and effective behaviour support that is tailored to the unique needs of each individual.
Social and Community Participation
Engaging in social and community activities is a vital part of living a fulfilling life. We offer support to help participants access social and recreational activities, build relationships, and participate in their local community. Whether it’s attending events, joining clubs, or engaging in hobbies, we encourage participants to take an active role in their community, enhancing their sense of belonging and well-being.
Our services focus on improving the daily living skills of participants, enabling them to become more independent in their daily lives. This includes assistance with tasks such as cooking, cleaning, managing finances, and personal hygiene. We work with participants to develop the skills they need to manage their own households and lead more independent lives.
Domestic assistance is available to help participants with household chores such as cleaning, laundry, and grocery shopping. This service ensures that participants can maintain a clean and organised living environment, which is essential for their health and well-being. Our staff is trained to provide domestic assistance in a way that respects the participant’s preferences and promotes their independence.
Personal care services are designed to help participants with tasks related to hygiene and grooming, such as bathing, dressing, and toileting. Our team provides personal care in a dignified and respectful manner, ensuring that participants feel comfortable and supported. Personal care services are tailored to meet the unique needs of each individual, ensuring that they receive the right level of support to maintain their personal hygiene and well-being.
Supported Independent Living (SIL)
Supported Independent Living (SIL) is one of the core services we provide under the NDIS. This program is designed to support individuals with disabilities in their daily lives, empowering them to live as independently as possible while having access to round-the-clock care and support. Our SIL services in Kirwan are tailored to meet the individual needs of each participant, with personalised plans that help them achieve their life goals while promoting a sense of autonomy and belonging.
Our SIL accommodations are designed to create a comfortable and inclusive environment where participants can thrive. We offer shared housing options, as well as individualised living spaces that allow for personal privacy and independence while maintaining access to support when needed. Our homes are fully equipped with amenities that make life easier for individuals with disabilities, including assistive technology, accessible kitchens and bathrooms, and other modifications to support mobility and daily living.
Participants in our SIL program receive support in a variety of areas, including assistance with personal care, household chores, medication management, and community participation. Our trained and compassionate disability support workers are available 24/7 to provide assistance with daily tasks, ensuring that each resident is able to maintain a high quality of life while living independently. Whether it’s helping with grocery shopping, preparing meals, or facilitating social activities, we are dedicated to making sure our participants feel supported and valued.
We recognize that everyone has unique needs and preferences, so our SIL services are flexible and can be adjusted as those needs evolve. Our goal is to create a supportive and empowering environment where individuals with disabilities can enjoy a fulfilling and independent lifestyle while still receiving the assistance they require.
NDIS Medium Term Accommodation (MTA)
Our NDIS Medium Term Accommodation (MTA) service offers temporary housing for participants who are transitioning between care arrangements. This accommodation is ideal for individuals who are waiting for long-term housing solutions, such as home modifications or the availability of Specialist Disability Accommodation (SDA). While staying in our MTA in Kirwan, participants can expect a supportive and comfortable environment that caters to their specific needs while they await a more permanent solution.
MTA is typically used for short stays of up to 90 days, and during this time, participants have access to all the same support they would receive in their long-term housing arrangement. This includes assistance with personal care, medication management, daily living tasks, and community participation. Our staff works closely with each participant to ensure they receive the necessary support and services to maintain their quality of life during their stay.
We understand that the transition to permanent housing can sometimes be stressful or uncertain, so our MTA accommodations are designed to provide stability and peace of mind. Our homes are fully accessible and equipped with assistive technology and modifications to ensure that individuals with disabilities can live comfortably during their stay. In addition, our team works closely with participants and their families to coordinate a smooth transition to their long-term housing solution, whether that be Specialist Disability Accommodation (SDA) or Supported Independent Living (SIL).
Participants in our MTA program can rest assured that they will receive high-quality care and support while staying in a safe and nurturing environment. Our focus is on providing continuity of care and ensuring that each individual is well-supported during their transition to permanent housing.
NDIS Short Term Accommodation (STA)/Respite Care
NDIS Short Term Accommodation (STA) and respite care provide temporary accommodation and support for individuals with disabilities, giving their regular caregivers a much-needed break. Our STA services in Kirwan are designed to offer participants a comfortable and supportive environment where they can receive the care they need while enjoying a change of scenery.
Our STA homes are fully equipped to accommodate individuals with a range of disabilities, offering accessible facilities and modifications to support daily living. Whether participants require assistance with personal care, medication management, or household tasks, our skilled staff is available 24/7 to ensure their needs are met. We also provide a variety of recreational and social activities to keep participants engaged and connected during their stay.
STA is a flexible service that can be used for a few days or several weeks, depending on the needs of the participant and their caregiver. Our goal is to provide a positive experience for both the participant and their family, ensuring that everyone feels supported during the respite period. Caregivers can take time for themselves knowing that their loved one is in a safe and caring environment.
Specialist Disability Accommodation (SDA)
Specialist Disability Accommodation (SDA) is designed for individuals with complex and high support needs who require purpose-built housing to support their disabilities. We offer a range of SDA options in Kirwan, catering to different housing design categories, including High Physical Support, Robust Housing, Accessible Accommodation, and Improved Liveability. Our SDA homes are built to the highest standards, ensuring that participants have access to safe, comfortable, and functional living spaces that meet their specific needs.
High Physical Support homes are equipped with extensive modifications and assistive technology to support individuals with significant mobility impairments. These homes are designed to accommodate the use of equipment such as hoists and wheelchairs and include features like adjustable benches and accessible bathrooms.
Robust Housing provides secure and durable accommodation for individuals who may have behaviours of concern or require additional safety measures in their environment. These homes are designed to minimize risks and provide a safe space for residents and support staff.
Accessible Accommodation is designed for individuals with moderate mobility impairments. These homes include features such as wide doorways, step-free entry, and accessible bathrooms to ensure residents can move around independently and safely.
Improved Livability homes are designed for individuals with sensory, intellectual, or cognitive disabilities. These homes include features that enhance comfort and independence, such as improved lighting, soundproofing, and layouts that promote ease of navigation.
Complex Care and High Care services are essential for individuals with significant medical or behavioural needs. We offer specialised support for participants who require intensive, round-the-clock care. Our skilled and experienced staff are trained to manage complex health conditions, including those requiring ventilator support, peg feeding, or complex wound management. Additionally, we provide behavioural support for individuals with complex psychosocial disabilities, ensuring that they receive the appropriate care and intervention to manage their condition.
Our Assisted Living services offer support for individuals who need assistance with daily living tasks but still want to maintain as much independence as possible. Participants in our Assisted Living program receive support with personal care, medication management, meal preparation, and household tasks while living in a shared or private residence. This service is ideal for individuals who need some level of assistance but do not require the intensive support provided in our SIL or Complex Care programs.
Are You in Need of Multicultural NDIS Carers?
At Supported Independent Living (SIL) in Kirwan, we recognize that cultural understanding and language accessibility are key to providing effective and compassionate care. If you or your loved ones are seeking multicultural NDIS carers, we have a diverse team of support workers from various cultural and linguistic backgrounds. Our carers ensure that language and cultural barriers do not interfere with the quality of care you receive.
Each multicultural support worker is trained to not only understand the NDIS guidelines but also to integrate cultural values and practices into their care routines. Whether you need someone who understands your religious dietary needs, someone fluent in your native language, or a caregiver who respects your cultural practices, we are here to support you. Below are some of the culturally specific support workers we have available:
Our Arabic-speaking support workers come from diverse regions of the Arab world and are well-versed in the customs, traditions, and religious practices of Arabic-speaking communities. They provide personalised care that respects cultural norms and religious observances, such as prayer times and halal dietary restrictions. With an understanding of both formal Arabic and various dialects, they can communicate effectively with participants and their families.
Our Bangladeshi support workers are fluent in Bangla and understand the cultural nuances of Bangladeshi customs and practices. They are trained to accommodate the specific needs of NDIS participants from Bangladeshi backgrounds, including preparing traditional foods, assisting with religious practices like prayer, and supporting community engagement within the local Bangladeshi community in Kirwan.
For participants from Cambodian backgrounds, we offer Cambodian support workers fluent in Khmer and familiar with Cambodian traditions and values. They ensure that participants receive care that respects their cultural and spiritual needs, whether it’s assistance with Buddhist practices, meal preparation following traditional Cambodian recipes, or simply offering companionship in a familiar language.
Chinese support workers in Kirwan bring a wealth of experience and understanding of Chinese culture, from traditions surrounding family life to the preparation of culturally appropriate meals. Whether you speak Mandarin or Cantonese, our Chinese carers are here to ensure clear communication and culturally respectful support.
Our Ghanaian support workers provide compassionate care, with an understanding of the specific cultural and social needs of the Ghanaian community. They offer support that incorporates traditional Ghanaian values, language (Twi, Ga, Ewe), and foods, as well as a deep respect for the family-oriented nature of Ghanaian culture.
For individuals who pbm members are fluent in Greek and are knowledgeable about Greek customs and traditions, including religious observances within the Orthodox Church. They provide culturally sensitive care that includes preparing traditional Greek meals and facilitating communication in the Greek language, ensuring comfort and familiarity.
Our Guyanese support workers offer care that incorporates the rich cultural traditions of Guyana. Whether it’s supporting English-speaking Guyanese participants or those from Creole-speaking backgrounds, these carers provide personalised services that respect the unique cultural identity of Guyanese participants.
Indian support workers in Kirwan are available to provide NDIS care that respects the rich diversity of India’s cultures, languages, and religious practices. Whether you need support in Hindi, Punjabi, Tamil, or any other Indian language, our support workers are trained to accommodate cultural practices, such as vegetarian diets, religious observances, and traditional Indian lifestyles.
For participants of Indonesian hebprovide culturally competent care with an understanding of the Indonesian language, customs, and traditions. Whether it’s assisting with daily routines in line with Islamic practices, preparing Indonesian cuisine, or simply offering conversation in Bahasa Indonesia, our careers are dedicated to providing a culturally familiar experience.
Our Italian support workers offer support that incorporates the rich cultural heritage of Italy, including the language and traditions. They assist participants in maintaining their cultural identity by preparing traditional Italian meals, supporting social engagement within the local Italian community, and ensuring that communication is smooth for Italian-speaking participants.
We offer Nepalese support workers who are fluent in Nepali and understand the unique cultural and religious practices of Nepalese participants. Whether you need assistance with Buddhist or Hindu religious practices, traditional Nepalese cooking, or simply a carer who speaks your language, our Nepalese carers are ready to provide compassionate and personalised care.
Spanish support workers are available for participants from Spain or Latin American countries. Fluent in Spanish and knowledgeable about Hispanic cultures, our carers provide culturally respectful support, whether it’s assisting with meals, conversation, or community activities. They ensure that participants feel comfortable and understood, catering to their specific cultural needs.
For individuals seeking care from Thai support workers, we offer carers fluent in Thai and familiar with the customs and traditions of Thailand. They provide culturally sensitive care that respects Buddhist practices, prepares traditional Thai meals, and supports communication in the Thai language, making participants feel more at home.
Vietnamese support workers are available to provide support in Vietnamese and to understand the specific needs of the Vietnamese community. Whether it’s preparing traditional Vietnamese dishes, assisting with religious or cultural practices, or offering companionship in the Vietnamese language, our careers are dedicated to offering respectful and personalised care.
Our team offers personalised support for individuals with arthritis, helping them manage pain and mobility challenges. Services include assistance with daily activities, exercises to improve joint function, and education on managing symptoms effectively.
We provide tailored support for individuals on the autism spectrum, focusing on enhancing communication skills, social interactions, and daily living skills. Our trained staff uses evidence-based approaches to create a structured and supportive environment that fosters independence.
For individuals battling cancer, we offer compassionate care that addresses both physical and emotional needs. Our services include assistance with daily tasks, transportation to medical appointments, and support for nutrition and self-care practices during treatment.
Our diabetes care services focus on helping individuals manage their condition through education on healthy eating, blood sugar monitoring, and lifestyle modifications. We offer support in medication management and daily living activities to promote a healthy lifestyle.
We provide specialised support for individuals with epilepsy, ensuring their safety and well-being. Our trained staff can assist with seizure management, education about the condition, and support during and after seizures, promoting independence and confidence.
For those living with heart conditions, we offer comprehensive support that includes health monitoring, assistance with medication adherence, and guidance on lifestyle changes to improve heart health. Our goal is to empower individuals to live healthier, more active lives.
Our dedicated team provides support for individuals with Huntington’s disease, focusing on managing symptoms and maintaining quality of life. Services include personal care, emotional support, and assistance with daily tasks to promote independence.
We understand the complexities of mental health challenges and provide a compassionate, supportive environment for individuals. Our services include one-on-one support, group activities, and skill-building workshops aimed at enhancing well-being and resilience.
We offer specialised care for individuals with motor neurone disease, focusing on comfort and dignity. Our services include personal care, mobility assistance, and emotional support, ensuring that individuals maintain their independence for as long as possible.
Our support for individuals with multiple sclerosis includes personalised care plans that address mobility, fatigue management, and daily living activities. We provide education and support to help individuals navigate their condition effectively.
We provide tailored support for individuals with muscular dystrophy, focusing on mobility assistance and adapting environments to meet their needs. Our trained staff offers encouragement and practical help to promote independence and quality of life.
Our out-of-hospital care services focus on facilitating a smooth transition from hospital to home. We provide personalised support, including rehabilitation assistance, medication management, and daily living support, to ensure a safe recovery environment.
We specialise in support for individuals with Parkinson’s disease, offering assistance with mobility, medication management, and daily activities. Our team is trained to provide emotional support and help individuals maintain an active lifestyle.
Our palliative care services are designed to provide comfort and dignity for individuals facing life-limiting conditions. We offer comprehensive support that addresses physical, emotional, and spiritual needs, ensuring individuals and their families receive compassionate care.
Dementia Care
We provide specialised support for individuals with dementia, focusing on creating a safe and stimulating environment. Our services include personalised care plans, cognitive stimulation activities, and emotional support for both individuals and their families.
Experienced
Our team consists of experienced professionals who are well-versed in providing support to individuals with diverse needs. We understand the complexities of each condition and tailor our approaches to meet the unique challenges faced by our clients.
Committed
We are deeply committed to enhancing the quality of life for our clients. Our team works diligently to provide reliable, compassionate care that promotes independence and well-being. We strive to build trusting relationships with those we serve.
Passionate
Our passion for supporting individuals with disabilities drives our mission. We are dedicated to empowering our clients to achieve their goals and live fulfilling lives, celebrating their achievements along the way.
Empowering
We believe in empowering our clients by fostering independence and self-determination. Our supportive environment encourages individuals to take charge of their lives and make choices that align with their personal values and goals.
Expert
Our staff includes experts in various fields related to health and disability care. We continually update our knowledge and skills to ensure that we provide the best possible support and services to our clients.
Big-hearted
Our team approaches every individual with empathy and compassion. We understand the emotional and physical challenges our clients face, and we are dedicated to providing heartfelt support that makes a positive difference in their lives.
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